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Problem Possible cause Solution
The appliance
produces no steam
or irregular steam.
The steamer has not
heated up suciently. Let the appliance heat
up for approximately
45 seconds.
Steam has condensed
in the hose. Lift the steamer head
to straighten the hose
verticlly. This allows any
condensation to ow back.
Low water level in the
tank or the tank is not
inserted properly.
Rell the water tank and
insert it properly.
Too much scale has
built up in the
appliance.
Perform de-calc process.
Refer to section.
Water droplets drip
from the steamer
head or the
appliance produces
a croaking sound.
You have left the
steamer head and/or
the steam supply hose
in horizontal position
for a long time.
Lift the steamer head to
straighten the hose
vertically. This allows any
condensation to ow
back.
When the hose forms
a U-shape,
condensation in the
hose cannot ow back
into the water tank.
Lift the steamer head to
straighten the hose
vertically. This allows any
condensation to ow
back.
An excessive amount
of water drips out of
the steamer head
when the appliance
is heating up.
The water in the
appliance is dirty or
has been left inside
the appliance for a
long time.
Perform de-calc process.
Refer to section.
Water leaks out
from the steamer
base.
You have not closed
the water tank cap or
de-calc knob securely.
The water tank is not
inserted properly.
Close the water tank cap
or de-calc knob securely.
Insert the tank properly.
EN
31


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