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Problem Possible cause Solution
The steamer does not
heat up.
The steamer is not plugged
in properly or not switched
on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the steamer is
switched on.
The steamer does not
produce any steam.
The steamer is not plugged
in properly or not switched
on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the steamer is
switched on.
The steamer has not heated
up suciently.
Let the steamer heat up for
60 seconds (steam-ready
light ashes). When the
steamer is ready for use, the
light goes on continuously.
You have not pressed the
steam trigger fully.
Press the steam trigger fully
for a few seconds.
The water level in the water
tank is too low.
Unplug the steamer and rell
the water tank.
Water droplets drip
from the steamer
head.
Scales/calc are formed
inside the steamer.
Perform De-Calc function
(refer to section).
The steamer head is placed
horizontally for a long time.
Place the steamer in an
upright position on a at
surface after each usage.
The steamer
produces a pumping
sound/the handle
vibrates.
Water is pumped to
the steamer head to be
converted into steam.
This is normal.
The water level in the water
tank is too low.
Unplug the steamer and rell
the water tank.
Steam and water leak
around De-Calc door,
steam trigger and
gripping area.
De-Calc inlet stopper is not
inserted properly.
Open the De-Calc door and
push in the De-Calc inlet
stopper. Close the De-Calc
door.
EN
26


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