Answer
There may be a connection problem. Check the mains cord, the plug
and the wall socket.
The temperature dial may have been set to MIN. Set the temperature
dial to the required position.
There may not be enough water in the water tank. Fill the water tank
(see chapter 'Preparing for use').
The steam control may have been set to position O. Set the steam
control to position q or w.
The iron may not be hot enough and/or the drip-stop function
(GC2030/2025/2020 only) may have been activated. Select an ironing
temperature that is suitable for steam ironing (2 to MAX). Put the
iron on its heel and wait until the temperature light has gone out
before you start ironing.
The steam-boost function may have been used too often within a very
short period. Continue ironing in horizontal position and wait a while
before using the steam-boost function again.
The iron may not be hot enough. Select an ironing temperature that is
suitable for steam ironing (2 to MAX). Put the iron on its heel and
wait until the temperature light has gone out before you start ironing.
Hard water forms flakes inside the soleplate. Use the Calc-Clean
function one or more times (see chapter 'Cleaning and maintance').
The auto shut-off function has been activated. See chapter 'Features'.
The selected ironing temperature may be too low for steam ironing.
Select a temperature that is suitable for steam ironing (2 to MAX).
Put the iron on its heel and wait until the temperature light has gone
out before you start ironing.
Question
Why does the iron stay cold, although I have
plugged it in?
Why doesn't the iron produce any steam?
Why doesn't the iron produce a steam boost
(GC2010/2016/2015/2025/2030 only) or
vertical steam boost
(GC2030/2025/2016/2015 only)?
Why do flakes and impurities come out of the
soleplate during ironing?
Why does the red light blink (GC2030 only)?
Why do water droplets drip out of the
soleplate onto the fabric
(GC2016/2015/2010/2006/2005 only)?
ENGLISH14
Frequently asked questions
This chapter lists the questions most frequently asked about the
appliance. If you can't find the answer to your question, contact the
Customer Care Centre in your country.
