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Problem Possible cause and solution
The Auto Calc Clean process is activated. Wait for approximately 4
minutes for the appliance to be ready for steam ironing.
Water droplets come
out of the soleplate
When you start steam ironing and when you continue steam ironing
after an interruption, the steam that was still present in the supply hose
has cooled down and condensed into water. This causes water droplets
to come out of the soleplate. This happens sometimes when you start
ironing or continue ironing after an interruption. Hold the iron over an
old cloth and press the steam trigger. Wait until steam instead of water
comes out of the soleplate.
The set temperature is too low for steam ironing. Set a temperature of
2 or higher.
The wet spots that appear on your garment after you have steam ironed
for some time may be caused by steam that has condensed onto the
ironing board. Iron the wet spots without steam for some time to dry
them. If the underside of the ironing board is wet, wipe it dry with a
piece of dry cloth.
Steam may have condensed in the hose, the temperature may have been
set below 3 or the appliance may not be ready for steam ironing.
Flakes and impurities
come out of the
soleplate or the
soleplate is dirty.
Impurities or chemicals present in the water have deposited in the steam
vents and/or on the soleplate. Clean the soleplate with a damp cloth.
The appliance
produces a pumping
sound.
Water is pumped into the boiler inside the steam generator. This is
normal. However, if the pumping sound does not stop, switch off the
appliance immediately and unplug it. Contact an authorised Philips
service centre.
Water leaks out of the
steam generator.
The Calc Clean tank has overowed during the Auto Calc Clean process.
Always empty the Calc Clean tank after the Calc Clean process. This
prevents the Calc Clean tank from overowing the next time the auto
Calc Clean process is performed.
The appliance
occasionally produces
a loud pumping noise
and clicking sound.
This happens during the Auto Calc Clean process. Water is pumped
from the water tank into the steam generator, and expelled into the Calc
Clean tank. Wait a few minutes for the appliance to complete the Auto
Calc Clean process. Empty the Calc Clean tank and then top up the
water tank. The Auto Calc Clean process is a normal process that is
performed automatically at regular intervals.
I cannot place the iron
on its heel.
To make the appliance more ergonomic, it has been designed in such a
way that the iron can only be put down horizontally. Place the iron
horizontally on the heat-resistant iron resting mat. The mat can be left on
top of the steam generator or you can place the mat on the ironing
board. Do not place the hot iron directly onto the ironing board without
the heat-resistant iron resting mat.
The appliance beeps
continuously.
The water tank has gone empty during the Auto Calc Clean process. Fill
the water tank.
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