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Problem Cause Solution
You have not placed the water
tank properly in the steam generator.
Place the water tank properly in the
steam generator (‘click’).
When the iron is set to a very high
temperature, the steam produced is
dry and hardly visible. It is even less
visible when the ambient temperature is
relatively high and it is entirely invisible
when the temperature is set to MAX.
Set the iron to a lower temperature,
e.g. 2, to check if the iron actually
produces steam.
Water droplets
come out of the
soleplate.
The set temperature is too low for steam
ironing.
Set a temperature of 2 or higher.
When you start steam ironing and when
you stop steam ironing for a while, the
steam still present in the supply hose
cools down and condenses into water.
This causes water droplets to come out
of the soleplate.
This is normal. When you start
ironing or when you continue
ironing after an interruption, hold
the iron over an old cloth and press
the steam trigger. Wait until steam
instead of water comes out of the
soleplate.
Flakes and impurities
come out of the
soleplate or the
soleplate is dirty.
Impurities or chemicals present in the
water have deposited in the steam vents
and/or on the soleplate.
Clean the soleplate with a damp
cloth.
The appliance
produces a pumping
sound.
Water is pumped into the steam
generator.
This is normal.
The pumping sound does not stop. Unplug the iron immediately and
contact an authorised Philips service
centre.
The iron produces
steam continuously.
The steam lock has been set to ‘on’. Set the steam lock to ‘off if you only
want to obtain steam when you
press the steam trigger (see section
‘Steam lock function’).
Dirty water comes
out of the soleplate.
Too much scale and minerals have
accumulated inside the steam generator.
Rinse the steam generator. See
chapter ‘Cleaning and maintenance’.
Steam escapes from
under the Calc-
Clean rinsing cap
when the appliance
heats up.
You have not tightened the Calc-clean
rinsing cap properly.
Switch off the appliance, tighten the
Calc-Clean rinsing cap and switch
on the appliance again. If steam
continues to escape when the
appliance is heating up, switch off the
appliance and contact a service
centre authorised by Philips.
ENGLISH16
16


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