323918
4
Zoom out
Zoom in
Previous page
1/13
Next page
Problem Possible cause Solution
The red
auto-off light
ashes
(specic
types only).
The automatic shut-
off function has
switched off the
iron (see chapter
‘Features’).
Move the iron slightly to deactivate
the automatic shut-off function. The
red auto-off light goes out.
guarantee leaet). If there is no Consumer Care Centre in your country, go
to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The iron
is plugged
in, but the
soleplate
stays cold.
There is a
connection
problem.
Check the mains cord, the plug and
the wall socket.
The temperature
dial is set to MIN.
Set the temperature dial to the
required position.
The iron
does not
produce any
steam.
There is not
enough water in the
water tank.
Fill the water tank (see chapter
‘Preparing for use’, section ‘Filling
the water tank).
The steam control
is set to position 0.
Set the steam control to l or ;
(see chapter ‘Preparing for use’,
table Temperature and steam
settings’).
The iron is not hot
enough and/or the
drip-stop function
has been activated.
Set an ironing temperature that is
suitable for steam ironing ( 2 to
MAX). Put the iron on its heel and
wait until the temperature light
goes out before you start ironing.
The steam
boost
function
does not
work
properly.
You used the steam
boost function too
often within a short
period.
Continue ironing in horizontal
position and wait a while before
you use the steam boost function
again..
The iron is not hot
enough.
Set an ironing temperature at which
the steam boost function can be
used ( 3 to MAX). Put the
iron on its heel and wait until the
temperature light goes out before
you use the steam boost function.
Water
droplets drip
onto the
fabric during
ironing
You have not closed
the cap of the lling
opening properly.
Press the cap until you hear a click.
You have put an
additive in the
water tank.
Rinse the water tank and do not
put any additive in the water tank.
You have used
the steam boost
function at a
temperature setting
below 3.
Set the temperature dial to a
setting between 3 and MAX
You have set a too
low temperature
for steam ironing.
Set an ironing temperature that is
suitable for steam ironing ( 2 to
MAX). Put the iron on its heel and
wait until the temperature light
goes out before you start ironing
Water drips
from the
soleplate
after the iron
has cooled
down or has
been stored.
You have put the
iron in horizontal
position with water
still left in the water
tank.
Empty the water tank before you
store the iron. Store the iron on
its heel.
Flakes and
impurities
come out of
the soleplate
during
ironing.
Hard water forms
akes inside the
soleplate.
Use the Calc-Clean function one or
more times (see chapter ‘Cleaning
and maintenance’, section ‘Calc-
Clean function’).
4
4239.000.7180.2
4


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips gc 3620 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips gc 3620 in the language / languages: English, German, Dutch, French as an attachment in your email.

The manual is 1,15 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info