Manual Philips gc 3620 energy care (page 4 of 13) (English, German, Dutch, French)

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Problem Possible cause Solution

The red

auto-off light

ashes

(specic

types only).

The automatic shut-

off function has

switched off the

iron (see chapter

‘Features’).

Move the iron slightly to deactivate

the automatic shut-off function. The

red auto-off light goes out.

guarantee leaet). If there is no Consumer Care Centre in your country, go

to your local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could encounter

with the appliance. If you are unable to solve the problem with the

information below, contact the Consumer Care Centre in your country.

Problem Possible cause Solution

The iron

is plugged

in, but the

soleplate

stays cold.

There is a

connection

problem.

Check the mains cord, the plug and

the wall socket.

The temperature

dial is set to MIN.

Set the temperature dial to the

required position.

The iron

does not

produce any

steam.

There is not

enough water in the

water tank.

Fill the water tank (see chapter

‘Preparing for use’, section ‘Filling

the water tank).

The steam control

is set to position 0.

Set the steam control to l or ;

(see chapter ‘Preparing for use’,

table ‘ Temperature and steam

settings’).

The iron is not hot

enough and/or the

drip-stop function

has been activated.

Set an ironing temperature that is

suitable for steam ironing ( 2 to

MAX). Put the iron on its heel and

wait until the temperature light

goes out before you start ironing.

The steam

boost

function

does not

work

properly.

You used the steam

boost function too

often within a short

period.

Continue ironing in horizontal

position and wait a while before

you use the steam boost function

again..

The iron is not hot

enough.

Set an ironing temperature at which

the steam boost function can be

used ( 3 to MAX). Put the

iron on its heel and wait until the

temperature light goes out before

you use the steam boost function.

Water

droplets drip

onto the

fabric during

ironing

You have not closed

the cap of the lling

opening properly.

Press the cap until you hear a click.

You have put an

additive in the

water tank.

Rinse the water tank and do not

put any additive in the water tank.

You have used

the steam boost

function at a

temperature setting

below 3.

Set the temperature dial to a

setting between 3 and MAX

You have set a too

low temperature

for steam ironing.

Set an ironing temperature that is

suitable for steam ironing ( 2 to

MAX). Put the iron on its heel and

wait until the temperature light

goes out before you start ironing

Water drips

from the

soleplate

after the iron

has cooled

down or has

been stored.

You have put the

iron in horizontal

position with water

still left in the water

tank.

Empty the water tank before you

store the iron. Store the iron on

its heel.

Flakes and

impurities

come out of

the soleplate

during

ironing.

Hard water forms

akes inside the

soleplate.

Use the Calc-Clean function one or

more times (see chapter ‘Cleaning

and maintenance’, section ‘Calc-

Clean function’).

4239.000.7180.2

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Philips gc 3620 energy care Manual

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