Manual Philips gc 2820 (page 3 of 15) (English, German, Dutch, French)

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Troubleshooting

This chapter summarises the most common problems you could encounter with the

appliance. If you are unable to solve the problem with the information below, contact

the Consumer Care Centre in your country.

Problem Cause Solution

The iron is plugged

in, but the soleplate

is cold.

There is a connection

problem.

Check the mains cord, the plug and the

wall socket.

The temperature dial is set

to MIN.

Set the temperature dial to the required

position.

The iron does not

produce any steam.

There is not enough water

in the water tank.

Fill the water tank (see chapter ‘Preparing

for use’, section ‘Filling the water tank’).

The steam control is set to

position 0.

Set the steam position to $ or &

(see chapter ‘Using the appliance’, section

‘Steam ironing’).

The iron is not hot

enough and/or the drip-

stop function has been

activated.

Set an ironing temperature that is suitable

for steam ironing ( 2 to MAX). Put

the iron on its heel and wait until the

temperature light goes out before you

start ironing.

The steam

boost function

does not work

properly.

You have used the steam

boost function too often

within a very short period.

Continue ironing in horizontal position

and wait a while before you use the

steam boost function again.

The iron is not hot enough. Set an ironing temperature at which the

steam boost function can be used ( 3

to MAX). Put the iron on its heel and

wait until the temperature light goes out

before you use the steam boost function.

Flakes and

impurities come

out of the soleplate

during ironing.

Hard water forms akes

inside the soleplate.

Use the Calc-Clean function one or

more times (see chapter ‘Cleaning

and maintenance’, section ‘Calc-Clean

function’).

The light on the

handle ashes

(GC2860 only).

The automatic shut-off

function has been activated

(see chapter ‘Features’,

section ‘Automatic shut-

off’).

Pick the iron up or move it slightly to

deactivate the automatic shut-off function.

The automatic shut-off light goes out.

Water droplets

drip on the fabric

during ironing.

You have not closed the

cap of the lling opening

properly.

Press the cap until you hear a click.

The set temperature is too

low for steam ironing.

Set an ironing temperature that is suitable

for steam ironing ( 2 to MAX). Put

the iron on its heel and wait until the

temperature light goes out before you

start ironing.

You have put an additive in

the water tank.

Rinse the water tank and do not put any

additive in the water tank.

You have used the steam

boost function at a setting

below 3.

Set the temperature dial to a setting

between 3 and MAX.

You have used the steam

boost function too often

within a short period.

Continue ironing in horizontal position

and wait a while before you use the

steam boost function again.

Water drips from

the soleplate after

the iron has cooled

down or has been

stored.

You have put the iron in

horizontal position while

there was still water in the

water tank.

Empty the water tank and set the steam

control to position 0 after use. Store the

iron on its heel.

Water spots

appear on the

garment during

ironing.

These wet spots may

be caused by steam that

has condensed onto the

ironing board.

Iron wet spots without steam from time

to time to dry them.

If the underside of the

ironing board is wet, wipe

it dry with a piece of dry

cloth.

To prevent steam from condensing onto

the ironing board, use an ironing board

with wire mesh top.

, Theredauto-offlightashestoindicatethattheironhasbeenswitchedoff

by the automatic shut-off function (Fig. 8).

To let the iron heat up again:

1 Pick up the iron or move it slightly.

, Theautomaticshut-offlightstopsashing.

, If the temperature of the soleplate has dropped below the set ironing

temperature, the temperature light goes on.

2 If the temperature light goes on after you have moved the iron, wait for it to

go out before you start ironing.

Note: If the temperature light does not go on after you move the iron, the soleplate still

has the right temperature and the iron is ready for use.

Cleaning and maintenance

Cleaning

1 Set the steam control to position 0, remove the plug from the wall socket and

let the iron cool down.

2 Wipeakesandanyotherdepositsoffthesoleplatewithadampclothanda

non-abrasive (liquid) cleaning agent.

To keep the soleplate smooth, avoid hard contact with metal objects. Never use a

scouring pad, vinegar or other chemicals to clean the soleplate.

3 Clean the upper part of the iron with a damp cloth.

4 Regularly rinse the water tank with water. Empty the water tank after you

have rinsed it (Fig. 9).



Note: Refer to chapter ‘General description’ for the specic type numbers.

The Double-Active Calc System consists of an Anti-Calc tablet inside the water tank

combined with the Calc-Clean function.

- The Anti-Calc tablet prevents scale from clogging the steam vents. The tablet is

constantly active and does not need to be replaced (Fig. 10).

- The Calc-Clean function removes scale particles from the iron.

Calc-Clean function

Use the Calc-Clean function once every two weeks. If the water in your area is very

hard (i.e. when akes come out of the soleplate during ironing), use the Calc-Clean

function more frequently.

1 Make sure the appliance is unplugged.

2 Set the steam control to position 0.

3 Fill the water tank to the maximum level.

Do not pour vinegar or other descaling agents into the water tank.

4 Set the temperature dial to MAX (Fig. 11).

5 Put the mains plug in an earthed wall socket.

6 Unplug the iron when the temperature light goes out.

7 Hold the iron over the sink. Push the steam control to the Calc-Clean position

and hold it. Gently shake the iron to and fro (Fig. 12).

, Steamandboilingwatercomeoutofthesoleplate.Impuritiesandakes(if

any)areushedout.

8 Release the steam control as soon as all the water in the tank has been used

up.

9 Repeat the Calc-Clean process if the iron still contains a lot of impurities.

After the Calc-Clean process

1 Put the plug back into the wall socket and let the iron heat up to let the

soleplate dry.

2 Unplug the iron when the temperature light goes out.

3 Move the iron gently over a piece of used cloth to remove any water stains

that may have formed on the soleplate.

Storage

1 Set the steam control to position 0, remove the plug from the wall socket and

let the iron cool down.

2 Wind the mains cord round the cord storage facility (Fig. 13).

3 Store the iron on its heel in a safe and dry place.

Environment

- Do not throw away the appliance with the normal household waste at the

end of its life, but hand it in at an ofcial collection point for recycling. By doing

this, you help to preserve the environment (Fig. 14).

Guarantee & service

If you need service or information or if you have a problem, please visit the Philips

website at www.philips.com or contact the Philips Consumer Care Centre in your

country (you nd its phone number in the worldwide guarantee leaet). If there is no

Consumer Care Centre in your country, go to your local Philips dealer.

4239.000.7160.2

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Philips gc 2820 Manual

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