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Take any necessary safety precautions when you handle tools to open the product and
when you dispose of the rechargeable battery.
To remove the rechargeable battery, follow the instructions below.
1 Let the appliance run until it stops.
2 Remove the dust container from the appliance (Fig. 5).
3 Undo the three screws that fix the battery holder to the housing of the appliance (Fig. 6).
4 Pull the battery holder out of the appliance (Fig. 7).
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
Possible cause Solution
The appliance does not
work when I push the
button.
When the battery is empty,
'00' flashes on the display.
To charge the battery, connect the
appliance to the charging base or attach
the handheld vacuum cleaner directly to
the magnet on the charging base.
You have to push the slider
forward to switch on the
appliance.
Push the slider forward to setting 1 to
switch on. Increase the suction power
further by pushing the slider to setting 2
or select the turbo setting to clean very
dirty patches at the highest suction
power.
The appliance has a lower
suction power than usual.
The filter and the cyclone are
dirty.
Clean the filter and the cyclone. The
filter light lights up after several hours of
use to indicate that you have to wash
the sponge filter. Make sure that you
wash the sponge filter at least once a
month if you use the appliance regularly.
You have not attached the
dust container lid properly to
the dust container. You have
not attached the dust
container to the appliance
properly. In both cases, there
will be a loss of suction
power.
Make sure that you attach the dust
container lid to the dust container and
the dust container to the appliance
properly.
Dust escapes from the
appliance.
The filter is dirty. Clean the filter.
The filter is not present in the
appliance.
Make sure that the filter is in the
appliance and assembled correctly.
Something blocks the
cyclone.
Check the cyclone for objects stuck in it
and remove any object that blocks the
cyclone.
9
English
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