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4 Undo the screws on the side of the handheld vacuum cleaner. (Fig. 39)
5 Press the dust compartment release button and separate the two housing parts.
6 Cut the wires connected to the rechargeable batteries one by one (Fig. 40).
7 Remove the rechargeable batteries (Fig. 41).
Guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you nd its
phone number in the worldwide guarantee leaet). If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could encounter with your appliance.
Please read the different sections for more details. If you are unable to solve the problem, please
contact the Philips Consumer Care Centre in your country.
Problem Cause Solution
The appliance does
not work.
The batteries may be low. Recharge the batteries.
If you are using the stick, the
contact strips on the stick
and/or on the handheld
vacuum cleaner may be dirty
or may not make proper
contact.
Wipe the contact strips on the stick and
on the handheld vacuum cleaner clean
with a dry cloth and then place the
handheld vacuum cleaner in the stick.
Move the handheld vacuum
cleaner slightly to the left and right a few
times until you hear a click.
The charging light
does not go on and/
or the appliance
does not charge.
You may not have placed the
appliance on the charging
base properly.
Place the appliance on the charging base
properly. The charging light goes on to
indicate that the appliance is charging.
You may not have put the
adapter in the wall socket
properly.
Put the adapter in the wall socket
properly.
You may have put the
appliance on the charging
base with the handheld
vacuum cleaner switched on.
If you place the appliance on the charging
base with the handheld vacuum cleaner
switched on, the appliance switches off
automatically after two seconds and the
batteries do not charge.
The contact strips on the stick
and/or on the handheld
vacuum cleaner may be dirty
or may not make proper
contact.
Wipe the contact strips on the stick and
the handheld vacuum cleaner clean with a
dry cloth and then place the handheld
vacuum cleaner in the stick. Move the
handheld vacuum cleaner slightly to the
left and right a few times until you hear a
click.
ENGLISH 13
13


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