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Warranty and support
If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.
Recycling
-This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU) (Fig. 1).
-This symbol means that this product contains disposable batteries which shall not be disposed of
with normal household waste (2006/66/EC) (Fig. 2).
-Follow your country's rules for the separate collection of electrical and electronic products and
batteries. Correct disposal helps prevent negative consequences for the environment and human
health.
Removing disposable batteries
To remove disposable batteries, see the instructions for placing and/or removing batteries in the user
manual.
Always remove empty disposable batteries from the product. Take any necessary safety
precautions when you dispose of batteries.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The suction power is
insufficient.
The dust container is full. Empty the dust container.
The filters are dirty. Clean or replace the filters.
The suction power is set to a
low setting.
Increase the suction power with the
regulator on the appliance or on the
handgrip.
The nozzle, tube or hose is
blocked up.
To remove the obstruction, disconnect
the blocked-up item and connect it (as
far as possible) the other way around.
Switch on the vacuum cleaner to force
the air through the blocked-up item in
opposite direction.
When I use my vacuum
cleaner I sometimes feel
electric shocks.
Your vacuum cleaner builds
up static electricity. The lower
the air humidity, the more
static electricity the
appliance builds up.
Discharge the appliance by frequently
holding the tube against other metal
objects in the room (for example the
legs of a table or chair, a radiator etc.).
You can also raise the air humidity level
in the room.
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