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5000 series
Super automatic
espresso machine
EP5934, EP5930, EP5346
EP5345, EP5340, EP5335
EP5334, EP5333, EP5331
EP5330, EP5045, EP5040
EP5035, EP5034, EP5030
EN USER MANUAL
DA BRUGERVEJLEDNING
DE BENUTZERHANDBUCH
ES MANUAL DEL USUARIO
FR MODE D’EMPLOI
IT MANUALE UTENTE
NL GEBRUIKSAANWIJZING
NO BRUKERHÅNDBOK
PT MANUAL DO UTILIZADOR
FI YTTÖOPAS
SV ANVÄNDARHANDBOK
EL ΕΓΧΕΙΡΙΔΙΟ ΧΡΉΣΉΣ
www.philips.com/coee-care
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27
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29
30
31
32
33
2
1
34
35
START
CALC
CLEAN
37
REMOVE
FILTER
38
M
AX
CALC
CLEAN
CALC
CLEAN
1
2
39
Introduction
Congratulations on your purchase of a Philips full-automatic coffee machine! To fully benefit from the
support that Philips offers, please register your product at www.philips.com/welcome.
Read the separate safety booklet carefully before you use the machine for the first time and save it for
future reference.
To help you get the best out of your coffee machine, Philips offers full support in 3 different ways:
1 The separate quick start guide for first installation and first use.
2 This user manual for more detailed information.
3 Online support and movies: scan the QR code on the front page or visit www.philips.com/coffee-
care
Note: This
machine has been tested with coffee. Although it has been carefully cleaned, there may be
some coffee residues left. We guarantee, however, that the machine is absolutely new.
First installation
To prepare your coffee machine for use, you need to perform a few simple steps such as filling the
water circuit and activating the AquaClean filter. These steps are shown in the separate quick start
guide.
For the best-tasting coffee, you need to brew 5 coffees initially to allow the machine to complete its
self-adjustment.
The machine has been set up to get the best taste out of your coffee beans. Therefore we advise you
not to adjust the grinder settings until you have brewed 100-150 cups (approx. 1 month of usage).
Thoroughly clean LatteGo before first use.
The machine is provided with the espresso stand, with the double function of cup support and extra
drip tray to collect rinsing water.
In order to brew an optimal espresso with a smooth crema layer, the cup should be positioned at a
distance from the spout of 7-8 cm. When the espresso stand is in use the espresso cup is positioned
at the right distance from the spout to optimize the brewing process.
The espresso stand should be positioned under the spout when the machine rinses on and off,
eliminating the need to regularly emptying the main drip tray.
Using the control panel
Below you find an overview and description of the control panel of the machine. Some of the buttons
have a double function; if applicable the navigation icons appear on the display. Use the buttons next
to this icon to select or confirm your choices.
Use the MENU button to select other drinks and to change settings such as the water hardness and
coffee temperature.
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Espresso
Aroma strength
Coffee
Cappuccino
Menu
Latte Macchiato
2
3
4
5
6
7
1
1. On/off button 5. CAPPUCCINO/up ( ) button
2. ESPRESSO/back ( ) button 6. LATTE MACCHIATO button
3. COFFEE button 7. MENU/down ( ) button
4. AROMA STRENGTH/OK ( ) button
AquaClean filter
The AquaClean filter is designed to reduce limescale deposits in your coffee machine and provide
filtered water to preserve the aroma and flavor of each cup of coffee. If you use a series of 8
AquaClean filters as indicated by the machine and in this user manual, you don't have to descale your
machine for up to 5000 cups. With each filter you can enjoy up to 625 cups, depending on the
selected coffee varieties and the rinsing and cleaning frequencies.
Preparing the AquaClean filter for activation
Before you place the AquaClean filter in the water tank, you need to prepare it for use:
1 Shake the filter for about 5 seconds (Fig. 2).
2 Immerse the filter upside down in a jug with cold water for at least 30 seconds and wait until no
more air bubbles come out (Fig. 3).
3 Push the filter onto the filter connection to the lowest possible point (Fig. 4).
Activating the AquaClean filter
You need to activate every new AquaClean filter that you use. By activating the AquaClean filter, the
machine monitors the capacity of the AquaClean filter and the number of filters used. There are 3
ways to activate the AquaClean filter.
1. Activating the AquaClean filter during first installation
After switching on for the first time, the machine guides you through the first installation steps such as
filling the water tank, filling the water circuit and activating the AquaClean filter. Simply follow the
steps in 'Before first use' in the separate quick start guide.
2. Activating the AquaClean filter when prompted
Note: Replace the AquaClean filter as soon as the capacity has dropped to 0% and the filter icon
flashes quickly. Replace the AquaClean filter at least every 3 months, even if the machine has not yet
indicated that replacement is required.
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Tip: We advise you to buy a new filter when the capacity has dropped to 10% and the filter icon starts
flashing slowly. This ensures that you can replace the filter when the capacity has dropped to 0%.
1 Press the MENU button, scroll to AQUACLEAN FILTER and press the OK button (
) to confirm.
-
The display asks if you want to activate a new filter (Fig. 5).
2 Press the OK button (
) to confirm.
-
The display automatically updates the number of filters used (Fig. 6).
Note: If you want to replace the AquaClean filter after 8 filters have been used, you first need to
descale the machine. Follow the instructions on the display.
3. Activating the AquaClean filter at any other time
You can start using the AquaClean filter at any time by following the instructions below.
1 Press the MENU button, select MENU and press the OK button to confirm. Scroll to AQUACLEAN
FILTER. Press the OK button ( ) to confirm.
-
The display shows the numbers of AquaClean filters that have been installed previously from 0
to 8 filters (Fig. 6).
2 Select ON on the display and press the OK button (
) to confirm (Fig. 7).
-
The display automatically updates the number of filters used (Fig. 8).
-
Then the 'machine ready' screen appears with the AquaClean 100% icon to indicate that the
filter has been installed (Fig. 9).
3 Dispense 2 cups of hot water (0.5 l) to complete the activation. Discard this water.
Note: In some situations the machine will tell you that you need to descale the machine before you
can install and activate a new AquaClean filter. This is because your machine has to be completely
limescale-free before you start to use the AquaClean filter. Follow the instructions on the screen.
Measuring water hardness
Use the water hardness test strip supplied to set the water hardness. Press the MENU button, select
MENU and scroll to select WATER HARDNESS.
1 Immerse the water hardness test strip in tap water for 1 second. Then wait for 1 minute.
2 Check how many squares have turned red.
3 Select the appropriate water hardness setting and press the OK button ( ) to confirm.
Number of red squares:
Value to be set 1 2 3 4
Brewing drinks
You can select a drink by pressing one of the one-touch drink buttons or by selecting another drink in
the menu.
-
If you want to brew two cups, press the one-touch drink button of the selected drink twice (Fig. 10).
The machine automatically carries out two grinding cycles in sequence for the selected drink. You
can only brew two cups of coffee or two cups of espresso at the same time.
-
Slide the dispensing spout up or down to adjust its height to the size of the cup or glass you are
using (Fig. 11).
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Brewing coffee drinks
Brewing coffee with beans
1 Fill the water tank with tap water and fill the bean hopper with beans.
2 To brew a coffee, press one of the one-touch drink buttons. To select another drink, press the
MENU button, select DRINKS, scroll down to the desired drink and press the OK button ( ).
3 To stop dispensing coffee, press the OK button ( ).
Brewing milk-based drinks
LatteGo consists of a milk container, a frame and a storage lid. To avoid leakage, make sure the frame
and the milk container are properly assembled as described below before you fill the milk container.
1 Fill the water tank with tap water and fill the bean hopper with beans.
2 To assemble LatteGo, first insert the top of the milk container under the hook at the top of the
frame (Fig. 12). Then press home the bottom part of the milk container. You hear a click when it
locks into place (Fig. 13).
Note: Make sure that the milk container and the frame are clean before you connect them,
especially the surfaces where these parts connect.
3 Slightly tilt LatteGo and put it on the hot water dispensing spout (Fig. 14). Then press it home until it
locks into place (Fig. 15).
4 Fill LatteGo with milk up to the level indicated on the milk container for the drink you are brewing
(Fig. 16). Do not fill beyond the MAX indication.
Note: If you have personalized drinks and adjusted the milk volume, then you may need to fill the
milk container with more or less milk than indicated for this drink on LatteGo.
Aways use milk coming directly from the fridge for optimal results.
5 Place a cup on the drip tray.
6 To brew a milk-based drink, press one of the one-touch drink buttons. To select another type of
milk-based drink, press the MENU button, select DRINKS, scroll down to the desired drink and
press the OK button ( ). The display reminds you to put LatteGo onto the machine.
After brewing milk-based coffee beverages, the display indicates that you can clean LatteGo. For the
best hygiene, we strongly advise you to clean LatteGo after every use in the dishwasher or by rinsing it
under the tap. If the milk container is not empty yet or if you want to brew another milk-based drink
later, you can easily store LatteGo in the fridge. In this case we advise you to use the LatteGo QUICK
CLEAN function before storage. Go to the MENU to activate LatteGo QUICK CLEAN.
Brewing coffee with pre-ground coffee
1 Open the lid and pour one leveled measuring scoop of pre-ground coffee into the pre-ground
coffee compartment (Fig. 17). Then close the lid.
2 Place a cup under the coffee dispensing spout. For smaller cups you can use the espresso stand.
3 Press the AROMA STRENGTH button and select the pre-ground coffee brewing function. Press the
ESPRESSO button.
Note: With pre-ground coffee you can only brew one coffee at a time.
Dispensing hot water
1 If attached, remove LatteGo from the machine.
2 Press the MENU button. Select DRINKS, confirm and scroll to select HOT WATER.
3 Press the OK button (
) to confirm. The machine starts dispensing hot water.
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2 Rinse the coffee residues drawer and the brew group thoroughly with water. Carefully clean the
upper filter (Fig. 31) of the brew group.
3 Let the brew group air-dry before you place it back. Do not dry the brew group with a cloth to
prevent fibers from collecting inside the brew group.
Cleaning the brew group with the coffee oil remover tablets
Only use Phillips Saeco coffee oil remover tablets. Follow the instructions given in the user manual
that comes with the coffee oil remover tablets.
Lubricating the brew group
Lubricate the brew group regularly to ensure that the moving parts continue to move smoothly. See
the table below for the lubrication frequency. Visit www.philips.com/coffee-care for detailed video
instructions.
Usage frequency
Nr of drinks brewed daily Lubrication frequency
Low 1-5 Every 4 months
Normal 6-10 Every 2 months
Heavy >10 Every month
Cleaning LatteGo
For optimal cleaning, disassemble LatteGo and clean all parts in the dishwasher or under the tap with
lukewarm water.
LatteGo QUICK CLEAN
When you activate LatteGo QUICK CLEAN function, the machine forces hot water through the milk
system to quickly clean it. Use the LatteGo QUICK CLEAN function if you want to store LatteGo with
milk in the fridge.
You can select the QUICK CLEAN function in the menu in the following way:
1 Make sure that LatteGo is attached to the machine.
2 Press the MENU button and select START QUICK CLEAN. Press the OK button ( ) to confirm.
3 The display indicates that you have to place a bowl under the spout (Fig. 32).
4 Press the OK button ( ) to start dispensing hot water.
Thoroughly cleaning of LatteGO
1 Remove LatteGo from the machine (Fig. 33).
2 Pour out any remaining milk.
3 Press the release button and remove the milk container from the frame of LatteGo (Fig. 34).
4 Clean all parts in the dishwasher or under the tap with luke-warm water. You can also use some
washing-up liquid.
Monthly cleaning of LatteGo
Only use Philips milk circuit cleaner for this cleaning cycle.
1 Make sure that LatteGo is properly assembled.
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2 Pour the contents of the milk circuit cleaner sachet in LatteGo (Fig. 35). Then fill LatteGo with water
up to the MAX indication (Fig. 36).
3 Slightly tilt LatteGo and put it on the hot water dispensing spout (Fig. 14). Then press it home until it
locks into place (Fig. 15).
4 Place a container under the milk spout (Fig. 32).
5 Press the MENU button, select DRINKS and scroll to MILK FROTH. Press the OK button (
) to start
dispensing the cleaning solution.
6 Repeat step 5 until LatteGo is empty.
7 When LatteGo is empty, remove it from the machine.
8 Rinse LatteGo thoroughly and fill it with fresh water up to the MAX level indication.
9 Click LatteGo onto the machine again.
10 Remove and empty the container. Then place it back under the milk spout.
11 Press the MENU button and select MILK FROTH in the DRINKS menu to start LatteGo rinsing cycle.
12 Repeat step 11 until LatteGo is empty.
13 Repeat steps 7-11.
14 When the machine stops dispensing water, the cleaning cycle is finished.
15 Disassemble all the components and rinse them under a lukewarm tap.
Descaling procedure
Please use Philips descaler only. Under no circumstances should you use a descaler based on sulfuric
acid, hydrochloric acid, sulfamic or acetic acid (vinegar) as this may damage the water circuit in your
machine and not dissolve the limescale properly. Not using the Philips descaler will void your
warranty. Failure to descale the appliance will also void your warranty. You can buy Philips descaling
solution in the online shop at www.philips.com/coffee-care.
1 When the machine asks you to descale it (Fig. 37), press the OK button ( ) to start. To start
descaling without being prompted by the machine, press the MENU button, scroll to select START
CALC CLEAN and press the OK button ( ) to confirm.
2 Remove the drip tray and the coffee grounds container, empty them and put them back into place.
3 Remove the water tank and empty it.
4 Remove LatteGo if present.
5 The display asks you to remove the AquaClean filter from the water tank (Fig. 38).
6 Place a large container (1.5L) under both the coffee and milk spout.
7 Pour the whole bottle of Philips descaler in the water tank and then fill it with water up to the CALC
CLEAN level (Fig. 39). Then place it back into the machine and press the OK button ( ) to confirm.
8 The first phase of the descaling procedure starts. The descaling procedure lasts approx. 30 minutes
and consists of a descaling cycle and a rinsing cycle.
9 Let the machine dispense the descaling solution until the display reminds you that the water tank
is empty.
10 Empty the water tank, rinse it and then refill it with fresh water up to the CALC CLEAN level.
11 Empty the container and place it back under the coffee and milk spout. Press OK ( ) to confirm.
12 The second phase of the descaling cycle, the rinsing phase, starts and lasts 3 minutes. The display
shows the rinsing icon and the duration of the phase.
13 Wait until the machine stops dispensing water. The descaling procedure is finished when the tick
appears on the display.
14 Press the OK button (
) to exit the descaling cycle. The machine starts heating up and performs
the automatic rinsing cycle.
15 Clean the brew group after descaling (see 'Cleaning the brew group under the tap').
16 Place a new AquaClean filter in the water tank and reactivate the AquaClean filter in the menu.
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Tip: Using the AquaClean filter reduces the need for descaling!
What to do if the descaling procedure is interrupted
You can exit the descaling procedure by pressing the on/off button on the control panel. If the
descaling procedure is interrupted before it is completely finished, do the following:
1 Empty and rinse the water tank thoroughly.
2 Fill the water tank with fresh water up to the CALC CLEAN level indication and switch the machine
back on. The machine will heat up and perform an automatic rinsing cycle.
3 Before brewing any drinks, perform a manual rinsing cycle. To perform a manual rinsing cycle, first
dispense half a water tank of hot water and then brew 2 cups of pre-ground coffee without adding
ground coffee.
Note: If the descaling procedure was not completed, the machine will require another descaling
procedure as soon as possible.
Warning icons and error codes
Meaning of the warning icons
ADD WATER
Fill the water tank with fresh
water to the MAX level
indication.
The brew group is blocked by
coffee powder. Clean the brew
group.
ADD COFFEE
The bean hopper is empty.
Put new coffee beans in the
bean hopper.
Insert the drip tray andclose
the service door.
The brew group is not in the
machine or it is not inserted
correctly. Insert the brew
group.
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xx
If the display shows an error
code, check section 'Meaning
of the error codes' to see what
the code on the display means
and what you can do. The
machine cannot be used when
this icon is on the display.
The coffee grounds container
is full. Make sure the machine
is switched on. Then remove
and empty the coffee
grounds container.
There is air is the machine,
place a cup under the hot
water spout and select Ok to
start priming. Make sure the
hot water spout is inserted
before starting the process.
Meaning of error codes
Below you find a list of the error codes showing problems that you can solve yourself. Video
instructions are available on www.philips.com/coffee-care. If another error code appears, please
contact the Philips Consumer Care Center in your country. For contact details, see the warranty leaflet.
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Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on www.philips.com/coffee-
care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
Problem
Cause Solution
The drip tray fills up
quickly.
This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water flows through the
internal system directly into
the drip tray.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover.
Place the espresso stand under the
dispensing spout to collect rinsing water.
The machine is in DEMO
mode.
You pressed the standby
button for more than 8
seconds.
Switch the machine off and then on
again with the main switch on the back
of the machine.
The 'coffee grounds
container full' icon
remains displayed.
You emptied the coffee
grounds container while the
machine was switched off. The
machine does not detect
emptying the coffee grounds
container when the machine is
switched off
Always empty the coffee grounds
container while the machine is switched
on. If you empty the coffee grounds
container when the machine is switched
off, the coffee cycle counter will not be
reset.
You placed back the coffee
grounds container too early.
The machine does not detect
emptying the coffee grounds
container if you place back the
coffee grounds container too
fast
Do not place back the coffee grounds
container until the screen prompts you
to put it back.
The 'coffee grounds
container full' icon is
displayed even though
the container is not full.
The machine did not reset the
counter the last time you
emptied the coffee grounds
container.
Always wait approx. 5 seconds when you
place back the coffee grounds
container.In this way the coffee grounds
counter will be reset to zero.
Always empty the coffee grounds
container while the machine is switched
on. If you empty the coffee grounds
container when the machine is switched
off, the coffee grounds counter will not
be reset.
The coffee grounds
container is too full and
the message "Empty
grounds container" did
not display
You removed the drip tray
without emptying thecoffee
grounds container
When you remove the drip tray, also
empty the coffee grounds container,
even if it contains only a few coffee
pucks. In this way the coffee grounds
counter will be reset to zero, re-starting
to correctly count the coffee grounds.
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Problem Cause Solution
Coffee does not come
out or coffee comes out
slowly.
The AquaClean filter was not
prepared properly for
installation or it is clogged.
Remove the AquaClean filter and try to
brew a coffee again. If this works, make
sure the AquaClean filter is prepared
properly before you place it back (see
'Preparing the AquaClean filter for
activation'). Place back the prepared
filter. If this still does not work, the filter
is clogged and needs to be replaced.
The grinder is set to a too fine
setting.
Set the grinder to a coarser (higher)
setting.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a needle.
The machine circuit is blocked
by limescale.
Descale the machine.
The milk does not froth. LatteGo is dirty or not
attached correctly.
Clean LatteGo and make sure that you
assemble and attach it correctly. Make
sure that the milk container and the
frame are clean before you connect
them, especially the surfaces where
these parts connect.
LatteGo is incorrectly
assembled.
Make sure that the milk container is
properly assembled to the frame of
LatteGo.
The type of milk used is not
suitable for frothing.
Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk and lactose-free milk.
The coffee is splashing. The distance between cup and
spout is too large.
Place the espresso stand on the drip
tray, under the spout.
The milk is splashing. The milk you use is not cold
enough.
Make sure you use cold milk coming
directly from the fridge.
You did not put enough milk in
LatteGo
Put more milk in LatteGo. You may need
to put more milk in LatteGo than
indicated on the milk container if you
personalized your milk drinks
The machine seems to
be leaking.
The machine uses water to
rinse the internal circuit and
brew group. Some water flows
through the internal system
directly into the drip tray. This
is normal.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover. Place the espresso stand
under the dispensing spout to collect
rinsing water.
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