737476
19
Zoom out
Zoom in
Previous page
1/242
Next page
Error
code
Problem Possible solution
05 There is air in the water
circuit.
Restart the machine by switching it off and on again. If this
works, dispense 2-3 cups of hot water. Descale the machine if
you have not done so for a longer period of time.
The AquaClean filter
was not prepared
properly before
installation or it is
clogged.
Remove the AquaClean filter and try again to brew a coffee. If
this works, make sure that the AquaClean filter is prepared
properly before you place it back. Put the AquaClean filter
back into the water tank. If this still does not work, the filter
might be clogged and needs to be replaced.
11 Machine needs to
adjust to room
temperature
Allow some time for the machine to adjust from
transport/outdoor temperature to room temperature. Switch
off the machine for 30 minutes and switch it on again. If this
does not work, contact the Consumer Care Center in your
country. For contact details, see the warranty leaflet.
14 The machine is
overheated.
Switch the machine off and switch it back on again after 30
minutes.
Troubleshooting table
This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on www.philips.com/coffee-
care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
Problem
Cause Solution
There are some coffee
residues inside my new
coffee machine.
This machine has been tested
with coffee.
Although it has been carefully cleaned,
there may be some coffee residues left.
However, the machine is absolutely
new.
The drip tray fills up
quickly / there is always
some water in the drip
tray.
This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water flows through the internal
system directly into the drip
tray.
Empty the drip tray daily or as soon as
the red 'drip tray full' indicator pops up
through the drip tray cover. Tip: place a
cup under the dispensing spout to
collect rinsing water that comes out of
it.
The 'empty coffee
grounds container' icon
remains on.
You emptied the coffee grounds
container while the machine
was switched off, or placed it
back too fast.
Always empty the coffee grounds
container while the machine is switched
on. Remove the coffee grounds
container, wait at least 5 sec. and then
insert it again.
The machine prompts to
empty the coffee
grounds container even
though the container is
not full.
The machine did not reset the
counter the last time you
emptied the coffee grounds
container.
Always wait approx. 5 seconds when
you place back the coffee grounds
container. In this way the coffee
grounds counter will be reset to zero
and the number of coffee pucks is
counted correctly.
22
English
19


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips EP4349 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips EP4349 in the language / languages: English, German, Dutch, Danish, French, Italian, Portuguese, Swedish, Spanish, Norwegian, Finnish as an attachment in your email.

The manual is 5,04 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info