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Problem Cause Solution
The water tank is not fully
inserted and air is drawn into
the machine.
Make sure the water tank is in the
correct position: remove it and insert it
again pushing it as far as possible.
I cannot activate the
AquaClean water filter
and the machine asks
for descaling.
The filter has not been installed
or replaced in time after the
AquaClean water filter light
started to flash. This means
your machine is not completely
limescale free.
Descale your machine first and then
install the AquaClean water filter.
The new water filter
does not fit.
You are trying to install another
filter than the AquaClean water
filter.
Only the AquaClean water filter fits into
the machine.
The rubber ring on the
AquaClean water filter is not in
place.
Place back the rubber ring on the
AquaClean water filter.
The machine is making a
loud noise.
It is normal that your machine
makes noise during use.
If the machine starts to make a different
kind of noise, clean the brew group and
lubricate it (see 'Lubricating the brew
group').
The AquaClean water filter was
not prepared properly and air is
now drawn into the machine.
Remove the AquaClean water filter from
the water tank and properly prepare it
for use before you place it back. See
chapter 'AquaClean water filter' for
step-by-step instructions.
The water tank is not fully
inserted and air is drawn into
the machine.
Make sure the water tank is in the
correct position: remove it and insert it
again pushing it as far as possible.
Technical specifications
The manufacturer reserves the right to improve the technical specifications of the product. All the
preset quantities are approximate.
Description Value
Size (w x h x d) 246 x 372 x 433 mm
Weight 7 - 7.5 kg
Power cord length 1000 mm
Water tank 1.8 litres, removable
Coffee bean hopper capacity 275 g
Coffee grounds container capacity 12 pucks
LatteGo (milk container) capacity 250 ml
Adjustable spout height 85-145 mm
24 English
Nominal voltage - Power rating - Power supply See data label on inside of service door (fig. A11)
24


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