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Problem Solution
No power Check if the AC power cord is properly connected.
Press the STANDBY ON B on the front of the
DVD Player to turn on the power.
No picture Refer to your TV’s manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
Check if the TV is switched on.
Distorted picture Sometimes a small amount of picture distortion may
appear, depending on the disc being played. This is
not a malfunction.
Snowing effect when using HDMI Check if your HDMI is faulty or properly connected.
or DVI connection Check if your device supports HDCP.
TV display a blank or distorted screen TV is incompitable with the resolution you chose.
after you switch the resolution on the You may change to resolution of the player by
{High Def-Video}. connecting your TV to any of the interlace connector
of the DVD player.
Completely distorted picture or Connect DVD Player directly to the TV.
black/white picture with DVD Make sure the disc is compatible with the DVD
Player.
Ensure that the DVD Player’s TV System is set to
match that of the Disc and your TV.
No sound or distorted sound Adjust the volume.
Check the audio cables and make sure both are
connected secured to the TV or Stereo Audio In jacks.
Picture freezes momentarily Check the disc for fingerprints/scratches and
during playback clean with a soft cloth wiping from center to edge.
No audio at digital output Check the digital connections.
Check if your receiver can decode MPEG-2 or DTS.
Make sure digital output is set to PCM Only.
Check if the audio format of the selected audio
language matches your receiver capabilities.
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Visit us at www.philips.com/support for service support
01-41 DVP900_00A31 13/01/2005, 09:5838
38


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