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The handset loses connection with
the base or the sound interrupts
during a call.
• The handset is nearly out of range.
Move it closer to the base station.
• Re-register the handset to the
base station.
No dialing tone/no free line.
• Check your phone connections.
• The handset is out of range. Move
it closer to the base station.
• The handset is in [SEARCHING] or
[UNAVAILABLE] status. Register
the handset to the base station.
No docking tone.
• The handset is not placed properly
on the base station/charger.
• The charging contacts are dirty.
Disconnect the power supply rst
and clean the contacts with a
damp cloth.
[VOICEMAIL] is displayed on the
handset. What do I do?
You receive the [VOICEMAIL] alert
when you have new voice messages
stored in your network. The voice
mail service is managed by your
service provider but not on the phone
itself.
Contact your service provider for the
settings.
The handset on the charger does not
charge.
• Make sure that the power switch is
at ‘ON’ position.
• Make sure the handset is placed
properly on the charger. If the
docking tone is turned on, you can
hear the docking tone when you
place the handset on the charging
cradle. The battery icon animates
when charging.
• The charging contacts are dirty.
Disconnect the power supply rst
and clean the contacts with a
damp cloth.
• The battery is not fully recharged.
Leave the handset on the charging
cradle for at least 8 hours or until
the battery icon on the handset
stops scrolling and indicates full
bar.
No display.
• Make sure the batteries are
charged.
• Make sure there is power and the
phone is connected.
Bad audio (crackles, echo, etc.).
• The handset is nearly out of range.
Move it closer to the base station.
• The phone receives interference
from the nearby electrical
appliances. Move the base station
away from them.
• The phone is at a location with
thick walls. Move the base away
from them.
• The phone receives interference
from the DSL (digital subscriber
line) connection. Install a DSL lter
to prevent the noise. Contact your
service provider for the DSL lter.
The handset does not ring.
• Make sure the handset ringtone is
turned on.
• Make sure the handset is registered
to the base station.
