Frequently asked questions
38
Sound
Handset does not ring!
• Increase the volume
• Make sure that the adaptor and the phone
cord are connected properly
• Move the handset closer to the base unit
• Make sure the handset ringer is turned on
Caller does not hear me!
• Microphone may be muted : During a call,
press .
Noise interference on your radio or
television
• Move the power adaptor or base station as
far away as possible
Product behaviour
Caller Line Identification (CLI) service
does not work
• Check your subscription with your network
operator
A phonebook entry cannot be stored
• Check if the phonebook memory is full,
delete an entry to free memory.
The handset is unable to register
• Make sure that has been pressed for
3 seconds
• Each base can only register up to four
handsets
Answering Machine
The answering machine does not record
calls.
• Make sure the answering machine is
connected to the power adaptor, and the
power adaptor is plugged into mains supply
which is switched on.
• Check if the answer machine is off, or
Answer only mode is selected.
• Check to see if the answering machine is
memory full. If so, delete some or all
messages.
• Try switching off the power at the main
socket, and then turn it on again after
1 minute.
Unable to perform remote operation
• Make sure the remote access is on (see
Section 6.6.4.2)
• Make sure you entered the correct remote
access code
• Use a touch-tone phone
Note
If the above solutions do not help, remove the
power from both the handset and the base.
Wait for 1 minute and try again.
