666532
28
Zoom out
Zoom in
Previous page
1/142
Next page
28
Troubleshooting
Problem Possible cause Solution
The device/adapter
becomes warm during use.
It is normal for the device and
adapter to become warm (but
not too hot to touch) during
use.
Use the device in a slightly cooler
environment and/ or let it cool down
before continuing use.
The fan is not working. Check if the attachment is well
connected. Clean the connectors on
the attachment if needed. In case the
attachment is well connected and it is
possible to produce ashes with the
device, contact the Consumer Care
Center in your country, your Philips
dealer or a Philips service center.
The cooling airow of the
fan is blocked by hands or a
towel.
Make sure the cooling airow of the fan
is unblocked.
When I place the device on
the skin, it does not release
a ash. The 'ready to ash'
light blinks orange.
Your skin tone in the area to
be treated is too dark.
Treat other body areas with lighter skin
tones with Lumea.
The ready to ash light
blinks orange and all 5
intensity lights blink as well.
The device needs to be reset. To reset the device take the plug out
of the socket, wait for 30 minutes to
let the device cool down. The device
should function normally again. In
case it doesn't work again, contact the
Consumer Care Center in your country.
The ready to ash light
does not light up white.
The device is not completely
in contact with your skin.
Place the device at a 90 degree angle
on the skin so that the integrated safety
system in in contact with your skin.
The device produces a
strange smell.
The light exit window or the
skin tone sensor is dirty.
Clean the light exit window and the skin
tone sensor carefully.
You have not removed
the hairs on the area to be
treated properly. These hairs
may get burned and can
cause the smell.
Pretreat your skin before you use Lumea.
The device doesn’t ash,
the fan is not switched on
and all 5 intensity lights
blink.
The attachment is not
attached properly.
Make sure you attach the attachment
completely. If necessary clean the
electronic contacts on the attachment.
28
English
28


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips BRI956 Lumea Prestige at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips BRI956 Lumea Prestige in the language / languages: English, German, Dutch, French, Italian as an attachment in your email.

The manual is 5,89 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info