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Problem Possible cause Solution
The skin reaction after
treatment lasts longer than
usual.
You have used a light
intensity setting which is too
high for you.
Select a lower intensity next
time.Seechapter 'Using your Philips
Lumea', section 'Selecting the right light
intensity'.
The flash is very bright to
my eyes. Do I need to wear
goggles?
No, Philips Lumea does not
hurt your eyes.
The scattered light produced by the
device is harmless to your eyes. Do not
look at the flash while using the device. It
is not necessary to wear goggles during
use. Use the device in a well-lit room so
that the light is less glaring to your eyes.
Be sure to make good skin contact to
avoid scattered light.
The results of the
treatment are not
satisfactory.
You have used a light
intensity setting which is too
low for you.
Select a higher setting next time.
You did not flash an area
adjacent to an area you
treated before.
You have to release the flashes close to
each other and there should be some
overlap between the flashes.
The device is not effective on
your body hair color.
If you have light blond, grey, red or white
hair, the treatment is not effective.
You do not use the device as
often as recommended.
To remove all hairs successfully, we
advise you to follow the recommended
treatment schedule. You can reduce the
time between treatments, but do not
treat more often than once every two
weeks.
You respond more slowly to
IPL treatment.
Continue using the device for at least 6
months, as hair regrowth can still
decrease over the course of this period.
29
English
28


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