Manual Philips BRI944 (page 25 of 182) (English, German, Dutch, French, Italian, Portuguese, Spanish)

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Problem Possible cause Solution

The light exit window or

the SmartSkin sensor is

dirty.

Clean the light exit window and the SmartSkin

sensor carefully.

The device produces a

strange smell.

You have not removed the

hairs on the area to be

treated properly. These

hairs may get burned and

can cause the smell.

Pretreat your skin before you use Lumea.

The device does not flash,

the fan is not switched on

and all 5 intensity lights

blink.

The attachment is not

attached properly.

Make sure you attach the attachment

completely. If necessary, clean the electronic

contacts on the attachment.

The light intensity setting

you use is too high.

Check if you have selected a comfortable light

intensity setting. If necessary, select a lower

setting.

You did not remove the

hairs on the areas to be

treated.

Pretreat your skin before you use Lumea.

The UV filter of the light exit

window is broken.

If the UV filter is broken, do not use the device

anymore. Contact the Consumer Care Center in

your country, your Philips dealer or a Philips

service center.

The skin feels more

sensitive than usual

during treatment. I

experience discomfort

when I use the device.

You treated an area for

which the device is not

intended.

Never use the device on irritated (red or cut),

sunburned, recently tanned or fake-tanned skin.

Never use the device if you have infections,

eczema, burns, inflammation of hair follicles,

open lacerations, abrasions, herpes simplex (cold

sores), wounds or lesions and haematomas

(bruises) in the areas to be treated.

Never use the device on the following areas: on

moles, freckles, large veins, darker pigmented

areas, scars, skin anomalies without consulting

your doctor. Never use the device on warts,

tattoos or permanent make-up, around the eyes

and on or near the eyebrows, on the lips,

perineum, scalp, nipples, areolas, labia minora,

vagina, anus and the inside of the nostrils and

ears. Men must not use it on the face and neck

including all beard growing areas and whole

genital area. This can result in a burn and a

change in skin color, which makes it potentially

harder to identify skin-related diseases.

There is no glass window

in my attachment.

This is normal. No action required: there is no glass window in

the body and underarm attachments. Only the

facial attachment has a red glass filter. The

precision and bikini attachments have a

transparent glass window.

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Philips BRI944 Manual

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