482023
24
Zoom out
Zoom in
Previous page
1/30
Next page
24 EN
6 Troubleshooting
Warning
Risk of electric shock. Never remove the casing of the
player.
To keep the warranty valid, never try to repair
the player yourself.
If you have problems using this player, check the
following points before you request service. If
you still have a problem, register your player and
get support at www.philips.com/welcome.
If you contact Philips, you will be asked for the
model and serial number of this player. The
model number and serial number are on the
back of this player. Write the numbers here:
Model No. _____________________________
Serial No. ______________________________
Main unit
The buttons on this player do not work.
Disconnect this player from the power
supply for a few minutes, and then
reconnect.
Picture
No picture.
Make sure that the TV is switched to the
correct source input for this player.
For the composite connection (via the
VIDEO connector) to the TV, on this player
select a video resolution of 480i/576i or
480p/576p to enable video output (press
, and select [Setup] > [Video] > [HDMI
video]) .
No picture on HDMI connection.
Make sure that the HDMI cable is not
faulty. If it is faulty, replace with a new
HDMI cable.
On the remote control, press and then
press “731” (numeric buttons) to recover
picture display. Or wait for 10 seconds for
auto recovery.
If this player is connected to an
unauthorized display device with an HDMI
cable, the audio and video signals may not
be output.
Thediscdoesnotplayhigh-denitionvideo.
Make sure that the disc contains high-
denition video.
Make sure that the TV supports high-
denition video.
Sound
No audio output from the TV.
Make sure that the audio cables are
connected to the audio input of the TV.
Make sure that the TV is switched to the
correct source input for this player.
No audio output from the loudspeakers of
the external audio device (home theater or
amplier).
Make sure that the audio cables are
connected to the audio input of the audio
device.
Switch the external audio device to the
correct audio source input.
No 7.1 (or 5.1) channel audio from the
loudspeaker of the audio system.
According to multi-channel connection,
select correct sound output: press , and
select [Setup] > [Audio] > [Channels].
Make sure that the disc contains 7.1 (or
5.1) channel audio.
Make sure that the audio device supports
7.1 (or 5.1) channel audio.
Make sure that the audio format is
supported by the disc and the connected
audio device (amplier/receiver).
For play of video les with DTS multi-
channel audio from USB or DLNA, only 2
channel audio can be heard from multi-
channel connection.
24


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips BDP7700 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips BDP7700 in the language / languages: English as an attachment in your email.

The manual is 2,83 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Philips BDP7700

Philips BDP7700 User Manual - German - 32 pages

Philips BDP7700 User Manual - Dutch - 29 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info