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Problem Possible cause Solution
The appliance
continues to give
off an unpleasant
smell after I used it
a few times.
You put too much
food in the jar or
you let the appliance
blend too long.
Process smaller quantities and do not let the
appliance blend for more than 30 seconds at a
time.
The appliance
makes a lot of
noise, produces an
unpleasant smell,
feels hot to the
touch, emits
smoke, etc.
There is too much
food in the jar.
Switch off the appliance and process a smaller
quantity.
You let the appliance
operate too long
without interruption.
Do not let the appliance blend for more than 30
seconds at a time.
The lid of the jar
leaks.
You have not
assembled the lid on
the jar properly.
Assemble the lid on the jar properly. See chapter
‘Using the appliance’.
There is too much
food in the jar.
Switch off the appliance and process a smaller
quantity.
There are white
spots on the lling
opening and/or on
the jar, sieve and
lid.
Scale has built up on
these parts.
This is normal. Remove the scale periodically. See
chapter ‘Cleaning and maintenance’, section
‘Descaling’.
The appliance
produces a lot of
noise while it is
blending.
The sieve is not
attached to the lid of
the jar.
Make sure that the sieve is attached to the lid of
the jar.
The water in the
water tank has an
unusual colour
when you pour it
out of the water
tank or when it
enters the jar
during steaming,
or the water in
the water tank has
an unpleasant
smell.
Food particles have
entered the water
tank during use.
Clean the water tank according to the instructions
in chapter ‘Cleaning and maintenance, section
‘Descaling the water tank’. Use the appliance strictly
according to the instructions. Make sure you do not
overll the water tank with water (max 200ml) and
that you do not overll the jar with food (do not ll
the jar beyond the top edge of the green blade
unit). Do not steam the same ingredients for more
than 20 minutes and do not put water for steaming
directly in the jar. Also make sure that the valve is
xed in the lid.
16
16


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