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19EN
Problem Possible solution
The appliance
produces a strange
smell.
The rst few times you use the appliance, it may produce a
plastic smell. This is normal.
If the appliance produces a burning smell, immediately
unplug it. Please contact your Philips dealer or an
authorized Philips service center.
The lter may produce an odor after being used for a
while because of the absorption of indoor gases. It’s
recommended that you reactivate the lter by putting it
in direct sunlight for repeated use. If the odor remains,
replace the lter.
The appliance is
too loud.
The noise level is higher if you select high speed. Please
change to a lower speed mode.
If there is an abnormal sound,contact the Consumer Care
Center in your country.
The appliance still
indicates that I
need to replace a
lter, but I already
did.
Perhaps you did not reset the lter lifetime counter. Switch
on the appliance. Then press and hold and for
3seconds.
Can I switch o the
Wi-Fi feature on
my appliance?
Wi-Fi is a key feature of your appliance. For this reason, it
cannot be switched o manually. Please note the Wi-Fi
feature will be switched o automatically if your appliance
is not connected within 15 minutes of powering on the
device, after plugging the cable in for the rst time. Long
press button on the appliance for 7 seconds to
re-activate the pairing mode.
What do the codes
on my appliance
mean ?
Error code "E1" displays on the screen. The motor has
malfunctioned. Contact the Consumer Care Center in your
country.
No airow or
airow is very
weak from the
circulation air
outlet.
Check if the appliance is on fan function.
Check if any objects are stuck around the circulation air
outlet.
21


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