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14 EN
Problem Possible solution
The appliance
does not work
even though it is
plugged in�
Check if the back cover is properly installed�
The lter replacement alert has been on continuously
but you have not replaced the corresponding lterAs a
result, the appliance is now locked� In this case, replace
the lter and long press
to reset the lter lifetime
counter
The airow that
comes out of
the air outlet
is signicantly
weaker than
before�
The surface of the lter is dirty� Clean the surface of the
lter (see the chapter "Cleaning and maintenance")�
The air quality
does not improve,
even though the
appliance has
been operating
for a long time�
Check if the packing material is removed from the lter
The lter has not been placed in the appliance� Make
sure that the lter (FY4440/30) is properly installed�
The particle sensor is wet� The humidity level in your
room is high and causes condensation� Make sure that
the particle sensor is clean and dry (see the chapter
"Cleaning and maintenance")�
Room size is large or the outdoor air quality is poor
For optimum purication performance, please close the
doors and windows when operating the air purier
There are indoor pollution resources� For instances,
smoking, cooking, incense, perfume or alcohol�
Filter reaches the end of life� Replace the lter with a
new one�
The color of the
air quality light
always stays the
same�
The particle sensor is dirty� Clean the particle sensor
(see the chapter "Cleaning and maintenance")�
The appliance
produces a
strange smell�
The rst few times you use the appliance, it may
produce a plastic smell� This is normal� However, if the
appliance produces a burnt smell even if removing
lter, contact your Philips dealer or an authorized
Philips service center� The lter may produce smell after
being used for a while because of the absorption of
indoor gases� It’s recommended that you reactivate the
lter by putting it in direct sunlight for repeated use� If
odor still exists, replace the lter
16


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