Manual Philips AC3256 (page 20 of 140) (English, German, Dutch, French, Italian, Spanish)

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7 Troubleshooting

This chapter summarizes the most common problems you could encounter with the

appliance. If you are unable to solve the problem with the information below, contact

the Consumer Care Center in your country.

Problem Possible solution

The appliance

does not work

even though it is

plugged in..

• The filter replacement code has been displaying on the

screen but you have not replaced the corresponding filter

yet. The appliance will be locked if you keep using the

expired filter. In this case, replace the filter and reset the

filter lifetime counter.

The appliance

does not work

even though it is

switched on.

• The appliance is working but the buttons are not

responsive. Check if the child lock is on.

• The filter replacement code has been on continuously but

you have not replaced the corresponding filter, and the

appliance is now locked. In this case, replace the filter and

reset the filter lifetime counter.

The airow that

comes out of

the air outlet

is signicantly

weaker than

before.

• The pre-filter is dirty. Clean the pre-filter (see chapter

"Cleaning").

The air quality

does not improve,

even though the

appliance has

been operating for

a long time.

• One of the filters has not been placed in the appliance.

Make sure that all filters are properly installed in the

following order, starting with the innermost filter: 1)

NanoProtect S3 filter HEPA; 2) NanoProtect AC filter; 3)

pre-filter.

• The air quality sensor is wet. The humidity level in your

room is high and causes condensation. Make sure that the

air quality sensor is clean and dry (see chapter "Cleaning").

The color of the air

quality light always

stays the same.

• The air quality sensor is dirty. Clean the air quality sensor

(see chapter "Cleaning").

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Philips AC3256 Manual

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