Manual Philips AC2939 (page 11 of 106) (English, German, Dutch, Danish, French, Italian, Swedish, Spanish, Norwegian, Finnish)

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Problem Possible solution

The appliance

produces a

strange smell�

• The rst few times you use the appliance, it may

produce a plastic smell� This is normal� However, if the

appliance produces a burnt smell even if removing

lters, contact your Philips dealer or an authorized

Philips service center� The lter may produce smell after

being used for a while because of the absorption of

indoor gases� It’s recommended that you reactivate the

lter by putting it in direct sunlight for repeated use� If

odor still exists, replace the lter�

The appliance is

extra loud�

• It's normal if the appliance runs at the Turbo mode�

• In the Auto mode, if the appliance is too loud, maybe

the appliance runs at high speed because air quality

becomes worse, or your personalized setting in App

triggers a higher fan speed� You can choose the Sleep

mode, or change the settings in the App�

• If anything drops into air outlet, it may also cause

abnormal loud sound� Immediate turn o appliance,

turn appliance upside down, to get foreign objectives

out of appliance�

• If there is abnormal sound, contact the Consumer Care

Center in your country�

The appliance still

indicates that I

need to replace a

lter, but I already

did�

• Perhaps you did not reset the lter lifetime counter�

Switch on the appliance� Then touch and hold the reset

button ( ) for 3 seconds�

Error code "E1"

displays on the

screen�

• The motor has malfunctions� Contact the Consumer

Care Center in your country�

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Philips AC2939 Manual

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