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8. Troubleshooting & FAQs
8. Troubleshooting &
FAQs
8.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
Make sure the power cord is
plugged into the power outlet and
into the back of the display.
First, ensure that the power button
on the front of the display is in the
OFF position, then press it to the
ON position.
No Picture (Power LED is White)
Make sure the computer is turned
on.
Make sure the signal cable is
properly connected to your
computer.
Make sure the display cable has no
bent pins on the connect side. If
yes, repair or replace the cable.
The Energy Saving feature may be
activated
Screen says
  
Make sure the display cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
Check to see if the display cable has
bent pins.
Make sure the computer is turned
on.
AUTO button doesn't function
The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
Do not perform any troubleshooting
steps
Disconnect the display from mains
power source immediately for safety
Contact with Philips customer
service representative immediately.
Imaging Problems
Image is not centered
Adjust the image position using
the “Auto” function in OSD Main
Controls.
Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image vibrates on the screen
Check that the signal cable is
properly securely connected to the
graphics board or PC.
Vertical flicker appears
Adjust the image using the “Auto
function in OSD Main Controls.
34


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