561047
87
Zoom out
Zoom in
Previous page
1/98
Next page
24
Troubleshooting and
support
24.1
Troubleshooting
Channels
No digital channels found during the installation
See the technical specifications to make sure that your TV
supports DVB-T or DVB-C in your country.
Make sure that all cables are properly connected and that the
correct network is selected.
Previously installed channels are not in the channel list
Make sure that the correct channel list is selected.
General
The TV does not switch on
• Disconnect the power cable from the power outlet. Wait for
one minute then reconnect it.
• Make sure that the power cable is securely connected.
Creaking sound at startup or switch off
When you are turning the TV on, off or to standby, you hear a
creaking sound from the TV chassis. The creaking sound is due
to the normal expansion and contraction of the TV as it cools
and warms up. This does not affect performance.
TV does not respond to the remote control
The TV requires some time to start up. During this time, the TV
does not respond to the remote control or TV controls. This is
normal behaviour.
If the TV continues to be unresponsive to the remote control,
you can check if the remote control is working by means of a
mobile phone camera. Put the phone in camera mode and point
the remote control to the camera lens. If you press any key on
the remote control and you notice the infra red LED flicker
through the camera, the remote control is working. The TV
needs to be checked.
If you do not notice the flickering, the remote control might be
broken or its batteries are low.
This method of checking the remote control is not possible with
remote controls which are wirelessly paired with the TV.
The TV goes back to standby after showing the Philips startup
screen
When the TV is in standby, a Philips startup screen is displayed,
then the TV returns to standby mode. This is normal behaviour.
When the TV is disconnected and reconnected to the power
supply, the startup screen is displayed at the next startup. To
switch on the TV from standby, press on the remote control or
the TV.
The standby light keeps on blinking
Disconnect the power cable from the power outlet. Wait 5
minutes before you reconnect the power cable. If the blinking
reoccurs, contact Philips TV Consumer Care.
Wrong menu language
Change the language back to your language.
1 - Press
and select
Setup
and press
OK
.
2 - Select
TV settings
>
General settings
>
Menu language
and
press
OK
.
3 - Select the language you want and press
OK
.
4 - Press
, repeatedly if necessary, to close the menu.
Picture
No picture / distorted picture
• Make sure that the antenna is properly connected to the TV.
• Make sure that the correct device is selected as the display
source.
• Make sure that the external device or source is properly
connected.
Sound but no picture
• Make sure that the picture settings are set correctly.
Poor antenna reception
• Make sure that the antenna is properly connected to the TV.
• Loud speakers, unearthed audio devices, neon lights, high
buildings and other large objects can influence reception quality.
If possible, try to improve the reception quality by changing the
antenna direction or moving devices away from the TV.
• If reception on only one channel is poor, fine-tune this
channel.
Poor picture from a device
• Make sure that the device is connected properly.
• Make sure that the picture settings are set correctly.
Picture settings change after a while
Make sure that
Location
is set to
Home
. You can change and
save settings in this mode.
A commercial banner appears
Make sure that
Location
is set to
Home
.
Picture does not fit the screen
Change to a different picture format. Press
.
Picture format keeps changing with different channels
Select a non 'Auto' picture format.
Picture position is incorrect
87
87


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips 40PFK6909 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips 40PFK6909 in the language / languages: English as an attachment in your email.

The manual is 1,93 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Philips 40PFK6909

Philips 40PFK6909 User Manual - German - 107 pages

Philips 40PFK6909 User Manual - Dutch - 102 pages

Philips 40PFK6909 User Manual - French - 106 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info