743289
53
Zoom out
Zoom in
Previous page
1/65
Next page
14
Troubleshooting
14.1
Tips
If you can't find a solution for your TV problem
in Troubleshooting, you can
press Settings > Help > User manual to find
the information you are looking for.
If the User manual doesn't answer your question, you
can go to the support website of Philips.
To solve any Philips TV related problem, you can
consult our online support. You can select your
language and enter your product model number.
Go to www.philips.com/TVsupport.
On the support site you can find your country's
telephone number to contact us as well as answers to
frequently asked questions (FAQs). In some countries,
you can chat with one of our collaborators and ask
your question directly or send a question by email.
You can download new TV software or the manual to
read on your computer.
For more TV troubleshooting and frequently asked
questions (FAQs)...
Go
to http://philips-tvconsumercare.kxondemand.com/
portal/en/ModelSelect
TV Help on your tablet, smartphone or computer
To carry out extended sequences of instructions more
easily, you can download the TV Help in PDF format
to read on your smartphone, tablet or
computer. Alternatively, you can print the relevant
Help page from your computer.
To download the Help (user manual) go
to www.philips.com/TVsupport
14.2
Switch On
The TV does not switch on
- Disconnect the power cable from the power outlet.
Wait for one minute then reconnect it. Make sure that
the power cable is securely connected. Try switching
on again.
- Connect the TV to another wall mains socket and try
switching on.
- Disconnect all connected devices from the TV and
try switching on.
- If the standby light on TV is on, the TV might not
respond to the remote control.
Creaking sound at startup or switch off
When you are turning the TV on, off or to standby,
you hear a creaking sound from the TV chassis. The
creaking sound is due to the normal expansion and
contraction of the TV as it cools and warms up. This
does not affect performance.
The TV goes back to standby after showing the
Philips startup screen
When the TV is in standby, a Philips startup screen is
displayed, then the TV returns to standby mode. This
is normal behaviour. When the TV is disconnected
and reconnected to the power supply, the startup
screen is displayed at the next startup. To switch on
the TV from standby, press (Standby / On) on
the remote control or on the TV.
The standby light keeps on blinking
Disconnect the power cable from the power outlet.
Wait 5 minutes before you reconnect the power
cable. If the blinking reoccurs, contact Philips TV
Consumer Care.
TV switches off by itself
If the TV switches off suddenly, the setting Switch off
timer might be switched on. With Switch off
timer the TV switches off after 4 hours if no remote
control signals were received. To avoid this automatic
switch off, you can deactivate this switch off.
Also, if the TV does not receive a TV signal nor a
remote control command for 10 minutes, the TV
switches off automatically.
14.3
Remote Control
TV does not respond to the remote control
The TV requires some time to start up. During this
time, the TV does not respond to the remote control
or TV controls. This is normal behaviour.
If the TV continues to be unresponsive to the remote
control, you can check if the remote control is working
by means of a mobile phone camera. Put the phone
in camera mode and point the remote control to the
camera lens. If you press any key on the remote
control and you notice the infra red LED flicker
through the camera, the remote control is working.
The TV needs to be checked.
If you do not notice the flickering, the remote control
might be broken or its batteries are low.
This method of checking the remote control is not
possible with remote controls which are wirelessly
paired with the TV.
53
53


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips 32PHS5505 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips 32PHS5505 in the language / languages: English as an attachment in your email.

The manual is 1,9 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Philips 32PHS5505

Philips 32PHS5505 User Manual - German - 68 pages

Philips 32PHS5505 User Manual - Dutch - 67 pages

Philips 32PHS5505 User Manual - French - 68 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info