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9. Troubleshooting & FAQs
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3840 x 2160.
• Shut down your computer,
disconnect your old display and
reconnect your Philips LCD display.
• Turn on your display and then turn
on your PC.
Q2: What is the recommended
refresh rate for LCD display?
Ans.: Recommended refresh rate in
LCD displays is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if
that removes the disturbance.
Q3: What are the .inf and .icm files
on the CD-ROM? How do I install
the drivers (.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when
you first install your monitor.
Follow the instructions to insert
the ( companion CD-ROM)
included in this package. Monitor
drivers (.inf and .icm files) will be
installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and display together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".
Q5: What if I get lost when I am
making display adjustments via
OSD?
Ans.: Simply press button, then
select 'Setup' > 'Reset' to recall all
the original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
display, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my display?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures,
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
35


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