Manual Philips 27M1N3200Z (page 23 of 31) (English)

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8. Customer care and

warranty

8.1 Philips’ Flat Panel Monitors

Pixel Defect Policy

Philips strives to deliver the highest

quality products. We use some of the

industry's most advanced manufacturing

processes and practice stringent quality

control. However, pixel or sub pixel

defects on the TFT Monitor panels used

in at panel monitors are sometimes

unavoidable. No manufacturer can

guarantee that all panels will be

free from pixel defects, but Philips

guarantees that any monitor with an

unacceptable number of defects will be

repaired or replaced under warranty.

This notice explains the dierent types

of pixel defects and denes acceptable

defect levels for each type. In order to

qualify for repair or replacement under

warranty, the number of pixel defects on

a TFT Monitor panel must exceed these

acceptable levels. For example, no more

than 0.0004% of the sub pixels on a

monitor may be defective. Furthermore,

Philips sets even higher quality standards

for certain types or combinations of pixel

defects that are more noticeable than

others. This policy is valid worldwide.

subpixel

pixel

Pixels and Sub pixels

A pixel, or picture element, is composed

of three sub pixels in the primary colors

of red, green and blue. Many pixels

together form an image. When all sub

pixels of a pixel are lit, the three colored

sub pixels together appear as a single

white pixel. When all are dark, the three

colored sub pixels together appear as a

single black pixel. Other combinations of

lit and dark sub pixels appear as single

pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the

screen in dierent ways. There are two

categories of pixel defects and several

types of sub pixel defects within each

category.

Bright Dot Defects

Bright dot defects appear as pixels or sub

pixels that are always lit or 'on'. That is, a

bright dot is a sub-pixel that stands out

on the screen when the monitor displays

a dark pattern. There are the types of

bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

- Red + Blue = Purple

- Red + Green = Yellow

- Green + Blue = Cyan (Light Blue)

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Others manual(s) of Philips 27M1N3200Z

Philips 27M1N3200Z User Manual - German - 33 pages

Philips 27M1N3200Z User Manual - Dutch - 31 pages

Philips 27M1N3200Z User Manual - French - 33 pages

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Philips 27M1N3200Z Manual

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