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6. Klantenzorg en garantie
Pixeldefecttoleranties
Om in aanmerking te komen voor reparatie of vervanging als gevolg van defecte pixels
tijdens de garantieperiode, moet een TFT-scherm in een monitor van Philips defecte
pixels of subpixels hebben die de tolerantie in de volgende tabel overschrijden.
HELDERE PUNTDEFECTEN ACCEPTABEL NIVEAU
1 heldere subpixel 3
2 heldere subpixels naast elkaar 1
3 heldere subpixels naast elkaar (een wit pixel) 0
Afstand tussen twee heldere punten* >15mm
Totaal aantal heldere punten van alle soorten 3
ZWARTE PUNTEN ACCEPTABEL NIVEAU
1 donkere subpixel 5 of minder
2 donkere subpixels naast elkaar 2 of minder
3 donkere subpixels naast elkaar 0
Afstand tussen twee zwarte punt-defecten* >15mm
Totaal aantal zwarte punt-defecten van alle types 5 of minder
TOTAAL AANTAL DEFECTE PUNTEN ACCEPTABEL NIVEAU
Totaal aantal heldere punten van alle types 5 of minder
Opmerking
1. 1 of 2 defecte subpixels naast elkaar komen overeen met 1 defect punt
2. Deze monitor voldoet aan ISO9241-307 (ISO9241-307: Analyse- en
beproevingsmethoden ter vericatie van het voldoen aan de ergonomische eisen
voor elektronische beeldschermen)
3. ISO9241-307 is de opvolger van de voormalige ISO13406-standaard, die
op 13 november 2008 ingetrokken is door de International Organisation for
Standardisation (ISO).
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