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Wireless Nano Router
www.phicomm.com
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Appendix A: Troubleshooting
Appendix A: Troubleshooting
1. How do I restore the Wireless Nano Router to factory default settings?
When the Wireless Nano Router is powerd on, press and hold the reset button on the rear
panel for 8~10 seconds, after the light goes off, release the reset button.
2. What can I do if I forget my password?
Restore the Wireless Nano Router to factory default settings. If you do not know how to do it,
please refer to previous section 1.
Use the default username and password: admin, admin.
Reconfigure the Wireless Nano Router since you have ever reset it, it is in AP mode by
default.
3. The wireless stations cannot connect to the Wireless Nano Router.
Make sure the SSID Broadcast is enabled.
Make sure that the wireless stations' SSID accord with the router's SSID.
Make sure the wireless stations have the right password for encryption when the router is
encrypted.
If the wireless connection is ready, but you can’t access the router, check the IP Address of
your wireless stations.
4. I cannot login the Wireless Nano Routers web management page.
Check the computer’s IP address, make sure the IP address is correct, for details please refer
to the section of Configure the Computer’s IP Address in this manual.
Make sure you put 192.168.0.1 into the address bar, not the search bar.
Check your web browser, make sure the Proxy server is unchecked. Take Internet Explorer as
an example, go to Tools>Internet Options>Connections>LAN Settings, uncheck Use a
proxy server for your LAN.
If it tells you the username or password is error, and you cannot remember the new one,
please reset router by pressing reset button for at least 6 seconds, and then try to login with
default username and password (admin/admin).
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