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Maintenance
Troubleshooting
In this troubleshooting guide you will find solutions to
the problems you may have with your machine. For
further information please contact your local authorized
PFAFF® dealer who will be happy to help you.
General Problems
Bobbin alarm does not work? Clean lint from bobbin area and use only the bobbins
approved for this model.
Thread snips do not cut the thread? Remove needle plate and clean lint from bobbin area.
Fabric does not move? Make sure that the feed dogs are not lowered.
Wrong stitch, irregular or narrow stitch? Deactivate twin needle or stitch width safety in the
settings menu.
The needle breaks? Insert needle correctly as described, see page 23. Attach
correct needle for the fabric.
The machine will not sew? Check that all plugs are securely plugged into the
machine and into the wall socket. Check that the foot
control cord is securely plugged into the front socket on
the bottom right side of the machine.
Push bobbin winder lever to sewing position.
The sewing and embroidery machine function buttons
do not respond to touch?
The sockets and function buttons on the machine can be
sensitive to static electricity. If the buttons do not
respond to touch, turn the machine OFF and then ON
again. If the problem persists, contact your local
authorized PFAFF® dealer.
The Machine Skips Stitches
Did you insert the needle properly? Insert needle correctly as described, see page 23.
Did you insert a wrong needle? Use needle system 130/705 H.
Is the needle bent or blunt? Insert a new needle.
Did you thread the machine properly? Check how the machine is threaded.
Is the correct presser foot used? Attach correct presser foot.
Is the needle too small for the thread? Make sure the needle is correct for the thread and fabric.
Needle Thread Breaks
Did you insert the needle properly? Insert needle correctly as described, see page 23.
Did you insert a wrong needle? Use needle system 130/705 H.
Is the needle bent or blunt? Insert a new needle.
Did you thread the machine properly? Check how the machine is threaded.
Is the needle too small for the thread? Change the needle to the proper size for the thread.
Are you using poor thread with slubs or thread which
has become dry?
Change to a new higher quality thread purchased from
an authorized PFAFF® dealer.
Is a correct spool cap used? Attach a spool cap of the right size for the actual thread
spool.
Is the best spool pin position used? Try a different spool pin position (vertical or horizontal).
Is the needle plate hole damaged? Change the needle plate.
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