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www.petsafe.net 9
Pet Fountain Cleaning
Note: Replace the carbon filter every two to four weeks.
1. Unplug the fountain and disconnect the in-line plug.
2. Pick up the pet fountain by the bowl and take it to the sink.
3. Disassemble the pet fountain and discard the carbon filter.
4. Reference page 6 for instructions on cleaning your pump. You can use the motor brush from the
Drinkwell® Cleaning Kit to clean inside the pump. Use a solution of 80% water and 20% white
vinegar to remove hard water buildup.
5. Wash all other parts with warm water and soap or place in the top rack of the dishwasher.
Note: Do not place the adapter, reservoir or pump in the dishwasher.
6. Reassemble the pet fountain.
Replacement Parts and Accessories
Replacement parts or accessories for your fountain can be purchased by visiting www.petsafe.net
or by contacting our Customer Care Center at 1-800-732-2677.
Filter subscriptions now available! Get fountain filters automatically and
conveniently delivered right to your door when you need them. Get free shipping
and a 5% discount. Visit www.petsafe.net to sign up or call our Customer Care
Center at 1-866-738-4379.
Part Description Replacement Part Number
Drinkwell® Carbon Replacement Filters, 3-Pack PAC00-13067
Drinkwell® Premium Carbon Filters, 3-Pack PAC00-13070
Drinkwell Platinum® Replacement Pre-Filters, 3-Pack PA C 0 0 -13110
Drinkwell Platinum® Replacement Pump PAC00-13204
Drinkwell Platinum® Replacement Reservoir PA C 0 0 -13111
Drinkwell Platinum® Replacement Lid PAC0 0 -13109
Drinkwell® Fountain Cleaning Kit CKPH
9


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