Troubleshooting
The following hints will assist you in eliminating problems. If this is unsuccessful, send the appliance to our
customer service for repair. Observe the warranty information.
Problem Remedy
Flashing red light despite Check, if the floating module is movable in the water tank (4) . Remove any
a filled water tank foreign objects or decalcify it.
Only cold water emerges Repeat the start-up. Ensure that the reservoir is filled with a sufficient amount
after venting of cold water. Do not interrupt the rinsing cycles.
The rocking lever is Check to determine, if the pad is properly located in the pad cassette (6).
jammed far before the The lower pad must be pressed tightly into the recess when using 2 pads.
icon Tap the pad so that a small recess develops in its center.
The coffee intensity is The more careful the pads are inserted, the better the coffee will turn out.
insufficient Please observe the information in section “coffee soft pads”.
The coffee becomes more intense, if you set a lower coffee quantity on the
control knob (11).
When using the powder cartridge (optional accessory), press the coffee powder
only lightly.
Left and right cups fill Lower filling differences cannot be completely prevented. If the appliance has
unevenly been used for some time, it will improve its response.
Check if the appliance is located on a horizontal surface.
The coffee quantity is Set the rocking lever (5) in area to the left as far as possible.
reduced Routinely check that the center opening of the pad cassette (6) is unobstructed
to prevent clogging.
The appliance must be decalcified regularly.
No coffee emerges and If the center opening of the pad cassette (6) is clogged, the rocking lever (5)
the rocking lever (5) cannot cannot be moved to the right after brewing to remove the pad cassette (6).
be moved Pull the power plug and let the appliance cool for an hour. If the blockage is
not removed by this action, there is a possibility of emergency opening:
You need a paperclip and bend it straight. Please verify that the wire end does
not have any burrs, so that the seal in the appliance is not damaged.
Caution! Coffee will splatter out of the appliance and could still be hot!
Grasp the wire with a paper towel.
You will find a small opening on both sides of the housing directly next to the
handle of the pad cassette (6). Guide the wire horizontally into the best
accessible opening and press it lightly inside. The pressure will suddenly
escape after approx. 3 cm and some coffee will escape. The rocking lever (5)
can then be moved again. Remove the pad cassette and thoroughly clean it.
In the future, check each time prior to brewing if
The center opening of the pad cassette (6) is open,
The pads are undamaged and
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