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Pentax Q 10 Manual

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Appendix
11
WARRANTY POLICY
All PENTAX cameras purchased through authorized bona fide
photographic distribution channels are guaranteed against defects of
material or workmanship for a period of twelve months from date of
purchase. Service will be rendered, and defective parts will be replaced
without cost to you within that period, provided the equipment does not
show evidence of impact, sand or liquid damage, mishandling, tampering,
battery or chemical corrosion, operation contrary to operating instructions,
or modification by an unauthorized repair shop. The manufacturer or its
authorized representatives shall not be liable for any repair or alterations
except those made with its written consent and shall not be liable for
damages from delay or loss of use or from other indirect or consequential
damages of any kind, whether caused by defective material or
workmanship or otherwise; and it is expressly agreed that the liability of
the manufacturer or its representatives under all guarantees or warranties,
whether expressed or implied, is strictly limited to the replacement of parts
as hereinbefore provided. No refunds will be made on repairs by non-
authorized PENTAX service facilities.
Procedure During 12-month Warranty Period
Any PENTAX which proves defective during the 12-month warranty period
should be returned to the dealer from whom you purchased the equipment
or to the manufacturer. If there are no representatives of the manufacturer
in your country, send the equipment to the manufacturer, with postage
prepaid. In this case, it will take a considerable length of time before the
equipment can be returned to you owing to the complicated customs
procedures required. If the equipment is covered by warranty, repairs will
be made and parts replaced free of charge, and the equipment will be
returned to you upon completion of servicing. If the equipment is not
covered by warranty, regular charges of the manufacturer or of its
representatives will apply. Shipping charges are to be borne by the owner.
If your PENTAX was purchased outside of the country where you wish to
have it serviced during the warranty period, regular handling and servicing
fees may be charged by the manufacturer’s representatives in that
country. Notwithstanding this, your PENTAX returned to the manufacturer
will be serviced free of charge according to this procedure and warranty
policy. In any case, however, shipping charges and customs clearance
fees to be borne by the sender. To prove the date of your purchase when
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