Manual Pentax Optio V20 (page 199 of 210) (English)

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Appendix

WARRANTY POLICY

All PENTAX cameras purchased through authorized bona fide photographic

distribution channels are guaranteed against defects of material or workmanship

for a period of twelve months from date of purchase. Service will be rendered, and

defective parts will be replaced without cost to you within that period, provided the

equipment does not show evidence of impact, sand or liquid damage,

mishandling, tampering, battery or chemical corrosion, operation contrary to

operating instructions, or modification by an unauthorized repair shop. The

manufacturer or its authorized representatives shall not be liable for any repair or

alterations except those made with its written consent and shall not be liable for

damages from delay or loss of use or from other indirect or consequential

damages of any kind, whether caused by defective material or workmanship or

otherwise; and it is expressly agreed that the liability of the manufacturer or its

representatives under all guarantees or warranties, whether expressed or

implied, is strictly limited to the replacement of parts as hereinbefore provided. No

refunds will be made on repairs by non-authorized PENTAX service facilities.

Procedure During 12-month Warranty Period

Any PENTAX which proves defective during the 12-month warranty period should

be returned to the dealer from whom you purchased the equipment or to the

manufacturer. If there is no representative of the manufacturer in your country,

send the equipment to the manufacturer, with postage prepaid. In this case, it will

take a considerable length of time before the equipment can be returned to you

owing to the complicated customs procedures required. If the equipment is

covered by warranty, repairs will be made and parts replaced free of charge, and

the equipment will be returned to you upon completion of servicing. If the

equipment is not covered by warranty, regular charges of the manufacturer or of

its representatives will apply. Shipping charges are to be borne by the owner. If

your PENTAX was purchased outside of the country where you wish to have it

serviced during the warranty period, regular handling and servicing fees may be

charged by the manufacturer’s representatives in that country. Notwithstanding

this, your PENTAX returned to the manufacturer will be serviced free of charge

according to this procedure and warranty policy. In any case, however, shipping

charges and customs clearance fees to be borne by the sender. To prove the date

of your purchase when required, please keep the receipt or bills covering the

purchase of your equipment for at least a year. Before sending your equipment

for servicing, please make sure that you are sending it to the manufacturer’s

authorized representatives or their approved repair shops, unless you are

sending it directly to the manufacturer. Always obtain a quotation for the service

charge, and only after you accept the quoted service charge, instruct the service

station to proceed with the servicing.

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2:48

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Pentax Optio V20 Manual

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