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EN-79
APPENDIX
Troubleshooting Guide
Symptom Possible causes Solutions / Corrective Actions
Power does not turn
on.
* The battery has run out.
* The battery is not oriented correctly.
* The battery cover is not closed properly.
* The AC adapter (optional) is disconnected.
* Load new or fully charged battery.
* Load the battery in the correct direction.
* Close the battery cover correctly.
* Properly connect the AC adapter.
Camera suddenly
powers down.
* The function of [Auto Off] in the mode
has been activated.
* The battery has run out.
* Turn the power back on and set the
option of [Auto Off] to [Off].
* Load new or fully charged battery.
Image is not captured
when the
shutter
release button is
pressed.
* The camera is in the or mode.
* Memory is full.
* Rotate the mode dial to
, , ,
, or .
* Transfer the desired files to your
computer and then delete unnecessary
files, or use a different memory card.
Flash does not fire. * Flash off is selected in flash mode.
* The [Drive Mode] is set to [HS Continuous]
or [Auto Bracket].
* The camera is in the (movie) mode.
* Select a different flash mode.
* Select [Std.] in the [Drive Mode].
* Switch the mode dial to another mode.
Continuous shooting is
not possible.
* The capacity of the built-in memory or SD
memory card is full.
* Insert a new SD memory card.
Cannot transfer files
over a USB connection.
* USB cable is not connected securely.
* USB driver is not installed.
* Camera is turned off.
* Check all connections.
* Install the USB driver on your computer.
* Turn on the camera.
79


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