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7
Appendix
WARRANTY POLICY
All PENTAX cameras purchased through authorized bona fide photographic
distribution channels are guaranteed against defects of material or workmanship
for a period of twelve months from date of purchase. Service will be rendered,
and defective parts will be replaced without cost to you within that period,
provided the equipment does not show evidence of impact, sand or liquid
damage, mishandling, tampering, battery or chemical corrosion, operation
contrary to operating instructions, or modification by an unauthorized repair
shop. The manufacturer or its authorized representatives shall not be liable for
any repair or alterations except those made with its written consent and shall not
be liable for damages from delay or loss of use or from other indirect or
consequential damages of any kind, whether caused by defective material or
workmanship or otherwise; and it is expressly agreed that the liability of the
manufacturer or its representatives under all guarantees or warranties, whether
expressed or implied, is strictly limited to the replacement of parts as
hereinbefore provided. No refunds will be made on repairs by nonauthorized
PENTAX service facilities.
Procedure During 12-month Warranty Period
Any PENTAX which proves defective during the 12-month warranty period
should be returned to the dealer from whom you purchased the equipment or to
the manufacturer. If there are no representatives
of the manufacturer in your country, send the equipment to the manufacturer,
with postage prepaid. In this case, it will take a considerable length of time
before the equipment can be returned to you owing to the complicated customs
procedures required. If the equipment is covered by warranty, repairs will be
made and parts replaced free of charge, and the equipment will be returned to
you upon completion of servicing. If the equipment is not covered by warranty,
regular charges of the manufacturer or of its representatives will apply. Shipping
charges are to be borne by the owner. If your PENTAX was purchased outside
of the country where you wish to have it serviced during the warranty period,
regular handling and servicing fees may be charged by the manufacturer’s
representatives in that country. Notwithstanding this, your PENTAX returned to
the manufacturer will be serviced free of charge according to this procedure and
warranty policy. In any case, however, shipping charges and customs clearance
fees to be borne by the sender. To prove the date of your purchase when
required, please keep the receipt or bills covering the purchase of your
equipment for at least a year. Before sending your equipment for servicing,
please make sure that you are sending it to the manufacturer’s authorized
representatives or their approved repair shops, unless you are sending it directly
to the manufacturer. Always obtain a quotation for the service charge, and only
after you accept the quoted service charge, instruct the service station to
proceed with the servicing.
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