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All our products purchased through authorized bona fide
photographic distribution channels are guaranteed against defects
of material or workmanship for a period of twelve months from the
date of your purchase. Service will be rendered, and defective parts
will be replaced without cost to you within that period, provided the
product does not show evidence of impact, sand or liquid damage,
mishandling, tampering, battery or chemical corrosion, operation
contrary to operating instructions, or modification by an
unauthorized repair shop. The manufacturer or its authorized
representatives shall not be liable for any repair or alterations
except those made with its written consent and shall not be liable
for damages from delay or loss of use or from other indirect or
consequential damages of any kind, whether caused by defective
material or workmanship or otherwise; and it is expressly agreed
that the liability of the manufacturer or its representatives under all
guarantees or warranties, whether expressed or implied, is strictly
limited to the replacement of parts as hereinbefore provided. No
refunds will be made on repairs by non-authorized service facilities.
Procedure During 12-month Warranty Period
Any product which proves defective during the 12-month warranty
period should be returned to the dealer from whom you purchased
the product or to the manufacturer. If there are no representatives
of the manufacturer in your country, send the product to the
manufacturer, with postage prepaid. In this case, it will take a
considerable length of time before the product can be returned to
you owing to the complicated customs procedures required. If the
product is covered by warranty, repairs will be made and parts
replaced free of charge, and the product will be returned to you
upon completion of servicing. If the product is not covered by
warranty, regular charges of the manufacturer or of its
representatives will apply. Shipping charges are to be borne by the
owner. If your product was purchased outside of the country where
you wish to have it serviced during the warranty period, regular
handling and servicing fees may be charged by the manufacturer’s
representatives in that country. Notwithstanding this, your product
returned to the manufacturer will be serviced free of charge
according to this procedure and warranty policy. In any case,
however, shipping charges and customs clearance fees to be
borne by the sender. To prove the date of your purchase when
required, please keep the receipt or bills covering the purchase of
your product for at least a year. Before sending your product for
servicing, please make sure that you are sending it to the
manufacturer’s authorized representatives or their approved repair
shops, unless you are sending it directly to the manufacturer.
Always obtain a quotation for the service charge, and only after you
accept the quoted service charge, instruct the service station to
proceed with the servicing.
This warranty policy does not affect the customer’s statutory
rights.
The local warranty policies available from our distributors in
some countries can supersede this warranty policy. Therefore,
we recommend that you review the warranty card supplied with
your product at the time of purchase, or contact our distributor in
your country for more information and to receive a copy of the
warranty policy.
Warranty Policy
AF360FZ_540FGZ.book Page 64 Friday, December 20, 2013 6:11 PM
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