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PENTAGRAM Eon FROST [P 5121]
Troubleshooting
If you experience any of the following difficulties in using player, use the following guide for help. Should any
problem persist, please visit www.pentagram.eu and eventually contact PENTAGRAM Customer Service.
Symptoms Possible cause Suggested solution
Fails to turn on
Low battery Charge battery
Turns off shortly after
switched on
No sound
The volume set at 0 Turn up the volume
Earphones not connected properly Connect the earphones correctly
Buttons doesn’t work The player is stuck
Press RESET button to perform
emergency reboot of the device
Fail to connect with the
computer
USB Cable isn’t connected correctly Connect USB Cable correctly
Fail to copy files
Not enough free space Delete some files
System doesn’t meet the
requirements
Upgrade your system to meet
requirements
Flash memory error Format player’s memory and try again
23
EN
49


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