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Eon Cineo (P 5116)
EN - 16
Troubleshooting
If you experience any of the following difficulties in using player, use the following guide for help. Should any problem
persist, please visit www.pentagram.eu web site and eventually contact PENTAGRAM Customer Service.
Symptoms Possible cause Solution
Fail to power on
Power off shortly after
power on
Low battery Charge the battery
The volume is set to 0 Turn up the volume
No sound output
Earphones not connected properly Connect earphone correctly
Player is stuck
Move the ON/OFF switch to PLAY
position and hold it in this position for
about 8 seconds to perform emergency
shutdown.
Buttons doesn’t work
Button lock enabled Disable button lock
Fail to connect with the
computer
USB cable isn’t connected
correctly
Connect USB cable correctly
Fail to copy files
Your system doesn’t meet player’s
requirements
Upgrade your system to meet the
requirements
Low battery Charge battery
Can’t recording
Space insufficient Delete some files
Can’t play video Format error Convert video file
18


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