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PENTAGRAM Cerberus P 6341 Manual

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PENTAGRAM Cerberus P 6341
82
Problems with the Web Interface
I cannot access the web Interface:
1. Make sure you are using the correct IP address of the router. Check the IP address of the
router;
2. Your computer’s and the router’s IP addresses must be on the same subnet for LAN
access;
3. If you changed the router’s LAN IP address, then enter the new one as the URL;
4. Remove any filters in LAN or WAN that block web service.
Problems with the Login Username and Password
I forgot my login username and/or password:
1. The default username is “admin”. The default password is “pentagram”. The Password
and Username fields are case-sensitive. Make sure that you enter the correct password
and username using the proper casing;
2. Press the RESET button for 10-12 seconds, and then release it - the defaults have been
restored and the router restarts;
Problems with LAN Interface
I cannot access the router from the LAN or ping any computer on the LAN:
1. Check the Ethernet LEDs on the front panel. A LAN LED should be on for a port that has
a PC connected. If it is off, check the cables between your router and the PC. Make sure
you have uninstalled any software firewall for troubleshooting;
2. Make sure that the IP address and the subnet mask is consistent between the router and
the workstation.
3. In EWAN mode Ethernet 1 port is used as WAN port and computer connected to this port
won’t work in local network.
Problems with WAN Interface
Initialization of the ADSL connection failed:
1. Check the cable connections between the ADSL port and the wall jack. The ADSL LED
on the front panel of the router should be on;
2. Check that your VPI, VCI and type of encapsulation settings are the same as what you
collected from your telephone company and ISP;
3. Restart the router. If you still have problems, you may need to verify your VPI, VCI and
type of encapsulation settings with the telephone company and ISP.
I cannot get a WAN IP address from the ISP:
1. Ensure that all other devices connected to the same telephone line as your router (e.g.
telephones, fax machines, analogue modems) have a line filter connected between them
and the wall socket (unless your are using a Central Splitter or Central Filter installed by
the qualified and licensed electrician), and ensure that all line filters are correctly installed
and right way around;
2. Missing line filters or line filters installed the wrong way around can cause problems with
your ADSL connection, including causing frequent disconnects.
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