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EN 35
SOLVING PROBLEMS
General
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the (automatic) fuse switch(es)
in the meter cupboard or, in the event of a permanent connection,
set the switch in the power supply lead to zero.) Contact the service
department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that
it is defective. Try to deal with the problem yourself first by checking the
points mentioned below.
Induction hob
Symptom Possible cause Solution
Symbols (
_
.) appear in the
displays when the hob is
activated for the first time.
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling. Normal operation.
A slight smell is noticeable
the first few times the hob is
used.
The new appliance is heating
up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
At high settings this is
perfectly normal for some
pans. It will not damage either
the pans or the hob.
You have switched on a
cooking zone, but the display
shows the pan detection
symbol.
The pan you are using is not
suitable for induction cooking
or has a diameter that is too
small.
Use a suitable pan.
A cooking zone suddenly
stops working and you hear
a signal.
The preset time has ended. Switch the bleep off by
touching any button.
The hob is not working
and nothing appears in the
display.
There is no power supply
due to a defective cable or a
faulty connection.
Check the fuses or the
electric switch (if there is no
plug).
75


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