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EN 18
Symptom Possible cause Solution
Symbol Lo appears in the
timer display.
Key lock function is activated. Deactivate the lock function:
Switch on the hob.
Touch and hold the lock key.
Error code E1/E2. Supply voltage or frequency is
different from the rated values.
Switch off the hob and let
it cool down (H disappears
from the displays). Switch
on the hob. If the same error
is displayed again, call an
authorised service agent.
Error code E3. Cooking zone temperature
too high.
Switch off the hob and allow
it to cool (‘H’ disappears from
the displays). Switch on the
hob.
Error code E4/E5. Internal temperature sensor(s)
defective.
If the same error is displayed
again, call an authorised
service agent.
Error code E6. Internal temperature of the
hob is too high.
Error on fan left or right.
Air exhaust blocked, for
example by paper.
Check that the fan air exhaust
is free. If the error does not
disappear, call an authorised
service agent.
Error code E7/E8. The power supply voltage
is incorrect. Check the
connection.
Check the electrical
connection.
Error code U1. Communication fault between
controls and generator.
Reset the appliance by briefly
interrupting the electrical
connection. If this does not
help, contact the service
department.
Other error codes. Defective generator. Contact the service
department.
TROUBLESHOOTING
36


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