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EN 20
Symptom Possible cause Solution
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
The hob simply switches off. You accidentally touched the
On/Off button or touched two
buttons at the same time.
Switch the hob back on.
The hob switches off during
use, is beeping approximately
for 10 seconds and the
display shows fault code
ER03.
Something has boiled over
or there is an object on the
operating panel.
Clean the hob or remove the
object and then continue
cooking.
Fault code ER22. The control panel is filthy or
has water on it.
Clean control panel.
Fault code E2. The hob has overheated. Let the hob cool down and
then use a lower setting.
Fault code U400. The voltage is too high and/
or the hob is not properly
connected.
Have your connection
changed.
Fault code .
The childproof lock is
switched on.
See ‘Child lock’.
Fault code .
You held a button too long. Do not hold the button too
long.
Other fault codes. Others. Contact the service
department.
TROUBLESHOOTING
40


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