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73
faults
Table
If the appliance does not work properly, it does not always mean that it is
defective. Try to deal with the problem yourself first. Phone the service
department if the advice given below does not help. Only authorised personnel
may carry out work on the gas and electrical part.
Fault
There is a smell of gas in the
vicinity of the appliance.
A burner does not ignite.
Cause
- A burner is turned on but not
lit.
- The coupling on a bottled
gas unit has come undone.
- Burner parts not correctly
installed.
- Fuse defective/fuse in meter
cabinet switched off.
- Plug not in socket.
- Sparkplug dirty/damp.
- Burner parts dirty/damp.
- Ventilation opening at the
rear closed.
- Main gas tap closed.
- Fault in the gas network.
- Gas bottle or tank is empty.
- Control knob not kept
pressed in long enough or far
enough.
Solution
- Close the tap and wait for a
few minutes before
relighting.
- Tighten the coupling.
- Assemble the burner parts
using the centring ridges and
ensure that they fit properly
together.
- Fit a new fuse or switch the
automatic fuse back on.
- Push the plug into the
socket.
- Clean and dry the sparkplug.
- Clean and dry the burner
parts, making sure that the
outflow holes are open.
- Ensure adequate air supply.
- Open the main gas tap.
- Check with your gas supplier.
- Connect a new gas bottle or
have the tank filled.
- Keep the control knob
pressed in far enough
between full and low.
maintenance
72
Stubborn stains on stainless steel (spillage wells)
In particular boiled over red cabbage, red beetroot, soysauce, rhubarb and
other foodstuffs with a high sugar content and acidic liquids can cause
discoloration of the surface.
If you want to remove stubborn stains from stainless steel, you can best use a
cleaning agent specially formulated for stainless steel. In that case, always clean
in the direction of the structure of the steel in order to avoid shiny spots.
(Damage resulting from this are not covered by the warranty!)
If the stains cannot be removed using the method described above, you can
clean the hob with HG oven and grill cleaner. Bear in mind, however, that you
will have to clean the whole of the spillage well in order to avoid differences in
'colour'. You must also treat the spillage well afterwards with a polish or
maintenance product for stainless steel. It is normal for the surface to discolour
somewhat during the product's lifetime.
Keradur
®
burner bases
The burner bases have a unique Keradur
®
surface coating. The special dirt-
repelling lacquer has a ceramic filling which makes cleaning easier and
substantially improves the durability of the burners. The burner bases are best
cleaned with a mild cleaning product and a soft cloth.
37


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