Manual Peaq PTV 55U0-IS (page 25 of 71) (English, German, Dutch, French)

783319

Zoom out

Zoom in

1/71

-25-

Troubleshooting

Before calling a service technician, please check

the following table for a possible cause of the

symptom and some solutions.

General Problem / Solution

Remote control does not work

• Check the remote sensor on the remote

control.

• Change the batteries.

• Batteries are not installed correctly.

• Main power is not connected.

Poor Signal

This is usually caused by interference from

cell phones,walkie-talkie, automotive ignition

system; neon,electric drill or other electronic

equipment or radio interference sources.

Picture & Sound / Solution

No picture, no sound

• Check the signal source.

• Plug another electrical device into the outlet

to make sure it is working or turned on.

• Power Plug is bad contact with the outlet.

• Check the signal.

No sound, picture OK

• If no sound,do not mute or increase the sound

volume.

• Open the sound menu and adjust ‘Balance’.

• Check if a headphone has been inserted in, if

so, pull out the headphone.

Abnormal picture

• For no color or bad picture quality, you may:

1. Adjust the color option in menu settings.

2. Keep the TV at a sucient distance from

other electronic products.

3. Try another channel, maybe exit

broadcasting signal problem.

• Bad TV signal (Display mosaic or snowakes)

1. Check the signal cable and adjust the

antenna.

2. Fine tune the channel.

3. Try another channel.

Multimedia Player/Solution

‘This le is invalid’ appears or audio is normal

but video is abnormal

• The media le maybe damaged,check if the

le can be played on the PC.

• Check if video and audio codec is supported.

‘Unsupported audio’ appears or video is

normal but audio is abnormal

• The media le maybe damaged,check if the

le can be played on the PC.

• Check if video and audio codec is supported.

Network/Solution

(May not be available)

Network failure

• Check if the router works well.

• For models needing USB dongle to connect

to internet, check if the USB dongle is inserted

well.

• Make sure the TV has connected to the router

successfully.

Browser/Solution

(May not be available)

Web page can not be displayed completely

• Flash is not supported.

Browser is forced to be shut down

• Web page includes too many large pictures,

thus leads to insucient memory and close

the browser.

QG_PTV55_65U0IS_190416_V01_HR.indb 25 17/4/2019 16:17

Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

Forumrules

To achieve meaningful questions, we apply the following rules:

First, read the manual;
Check if your question has been asked previously;
Try to ask your question as clearly as possible;
Did you already try to solve the problem? Please mention this;
Is your problem solved by a visitor then let him/her know in this forum;
To give a response to a question or answer, do not use this form but click on the button 'reply to this question';
Your question will be posted here and emailed to our subscribers. Therefore, avoid filling in personal details.

new questions and answers
new manuals

You will receive an email to register for one or both of the options.

Get your user manual by e-mail

Enter your email address to receive the manual of Peaq PTV 55U0-IS in the language / languages: English, German, Dutch, French as an attachment in your email.

The manual is 46.08 mb in size.

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.

Info

Peaq PTV 55U0-IS Manual

Product: