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I EG B
uct, we will repair or replace – at
our choice – the product for you
free of charge. This guarantee
requires the defective equipment
and proof of purchase to be
presented within the three-year
period with a brief written de-
scription of what constitutes the
defect and when it occurred.
If the defect is covered by our
guarantee, you will receive
either the repaired product or a
new product. No new guaran-
tee period begins on repair or
replacement of the product.
Guarantee Period and Stat-
utory Claims for Defects
The guarantee period is not ex-
tended by the guarantee service.
This also applies for replaced or
repaired parts. Any damages
and defects already present
at the time of purchase must
be reported immediately after
unpacking. Repairs arising after
expiry of the guarantee period
are chargeable.
Guarantee Cover
The equipment has been carefully
produced in accordance with strict
quality guidelines and conscien-
tiously checked prior to delivery.
The guarantee applies for all ma-
terial and manufacturing defects.
This guarantee does not extend
to cover product parts that are
subject to normal wear and
may therefore be considered as
wearing parts (e.g. batteries) or
to cover damage to breakable
parts (e.g. switch).
This guarantee shall be invalid if
the product has been damaged,
used incorrectly or not main-
tained. Precise adherence to all

the operating manual is required
for proper use of the product. In-
tended uses and actions against
which the operating manual ad-
vises or warns must be categori-
cally avoided.
The product is designed only for
private and not commercial use.
The guarantee will be invalidat-
ed in case of misuse or improper
handling, use of force, or inter-
ventions not undertaken by our
authorised service branch.
Processing in Case of
Guarantee
To ensure quick handling of you
issue, please follow the following
directions:
Please have the receipt

225
of purchase for all enquiries.

the rating plate.
Should functional errors or oth-
er defects occur, please initially
contact the service department
telephone
or by e-mail. You will then re-
ceive further information on the
processing of your complaint.
After consultation with our
customer service, a product
recorded as defective can be
21


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